Mosaic (joinmosaic.com) · 4 hours ago
Technical Analyst - Salesforce
Oakland, CA
Full-time
Remote
Senior Level
$130K/yr - $160K/yr
7+ years exp
Maximize your interview chancesClean EnergyEnergy
Insider Connection @Mosaic (joinmosaic.com)
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Engage with business stakeholders to identify and analyze requirements, translating complex business needs into clear technical specifications, including user stories, process flows, and technical requirements.
Collaborate with product owners and technical teams to prioritize requirements and drive the development of innovative solutions.
Serve as a technical advisor for Salesforce-related initiatives, communicating effectively with both technical and non-technical stakeholders.
Conduct training sessions for end-users, providing insights into newly deployed features and maximizing adoption.
Partner with cross-functional teams (e.g., data engineering, DevOps, integration, security) to architect and implement solutions that ensure seamless integration across platforms and systems.
Lead the design of end-to-end technical solutions, optimizing Salesforce capabilities and integrating with other platforms as needed.
Participate in the configuration and customization of Salesforce, using tools such as Flow, Process Builder, Lightning App Builder, and APEX.
Work with development teams on technical implementation, code review, and adherence to Salesforce best practices and design patterns.
Perform data analysis to support decisions and ensure accuracy of business data within Salesforce.
Design and implement integrations between Salesforce and other systems, leveraging APIs (REST/SOAP) and middleware to streamline data flows.
Define and execute rigorous testing protocols, including unit testing, integration testing, and user acceptance testing (UAT), to ensure high-quality and reliable deliverables.
Collaborate with DevOps and QA teams to support deployment processes, including CI/CD pipelines and post-deployment verification.
Proactively research new Salesforce features and technology trends, recommending enhancements that align with business goals.
Identify opportunities for automation, process optimization, and increased scalability within Salesforce and other integrated platforms.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
7+ years of experience as a Salesforce-focused Technical Analyst, Product Owner, Consultant, or similar role within a complex organization, ideally with a strong focus on complex integrations and cross-functional projects.
Excellent communication, documentation and presentation skills.
Excellent understanding of Salesforce Reporting and Dashboards, as well as out of the box Sales and Service Cloud functions such as Lead Assignment Rules, Case Routing, Forecasting, and other Case Management and Sales Process functions.
Extensive experience with Salesforce configuration, customization, and development tools, including Apex, Visualforce, and Lightning Web Components.
Accomplished in creating tech and business-facing documentation, including process maps, user stories, data flow definitions, and testing artifacts.
Deep understanding of Salesforce integration methodologies and familiarity with API design and data integration platforms (e.g., MuleSoft).
Proficiency with SQL, data modeling, and data analytics.
Solid experience with Agile methodologies and tools like Jira, Confluence, and CI/CD practices.
Strong technical and problem-solving skills, with an ability to communicate complex information clearly.
Salesforce and related certifications related to your work experience
Preferred
Experience working with RevOps or operational call center settings
Strong financial services experience, specifically in B2C or B2B2C lending
Exposure to Pardot, Marketing Cloud, Data Cloud, Salesforce Identity, Financial Services Cloud, OmniStudio, Experience Cloud, Tableau / CRM Analytics
Fintech, lending, and financial services experience generally
Exposure to Mulesoft, Kafka and other middleware architectures
Experience with business process automation and RPA tools.
Benefits
Robust Health, Dental, and Vision Plans
Generous paid time off
401k Match
Lifestyle Spending accounts for professional wellness
Mental Health: Headspace subscription, online therapy sessions
Company
Mosaic (joinmosaic.com)
Mosaic makes financing solar, solar plus energy storage systems and other sustainable home improvements accessible and affordable for homeowners by providing a fast and easy way to apply for financing options.
201-500 employees
H1B Sponsorship
Mosaic (joinmosaic.com) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$489.22MKey Investors
Warburg PincusVerizonUS Department of Energy
2016-08-24Private Equity· $40M
2016-08-05Private Equity· $220M
2016-04-27Debt Financing· $200M
Leadership Team
Billy Parish
Co-Founder & CEO
Nagaraju Bandaru
Chief Technology Officer
Recent News
2024-11-15
https://www.moroccoworldnews.com/
2024-11-11
2024-10-20
Company data provided by crunchbase
