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Company

Fresenius Medical Care · 6 hours ago

PRN Front Desk Coordinator

Austin, TX

Full-time

Remote

Entry Level

$73K/yr - $120K/yr

1+ years exp

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Responsibilities

Responsible for driving the FMS culture through values and customer service standards.

Accountable for outstanding customer service to all external and internal customers.

Develops and maintains effective relationships through effective and timely communication.

Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

Assesses patient's knowledge of diet and kidney disease and provides education appropriate to patient's learning needs regarding the relationship of diet and kidney disease and the impact on the treatment process.

Provides patient specific detailed education to patient/family/caregiver regarding nutritional status, adequacy measures and results, fluid status, and all nutrition related lab parameters pertaining to their disease process.

Completes nutritional assessment and participates in the interdisciplinary comprehensive assessments.

Participates with the interdisciplinary team in the development of a written, individualized comprehensive plan of care that specifies the services necessary to address the patient's needs, in accordance with established Federal and, where applicable, state licensure guidelines.

Calculates diet prescription according to standard of practice.

Completes progress notes on all chronic dialysis patients according to established FMCNA guidelines. Maintains complete and accurate documentation of all appropriate information in medical record according to established FMCNA policies and Federal and state regulations.

Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

Identifies malnourished patients as well as patients at risk for malnutrition and works collaboratively with interdisciplinary team to identify appropriate interventions, resources or solutions. Reviews each patient's albumin level and body weight at least monthly. Implements plan of care with involvement of patient/family/caregiver.

Monitors adherence and response to nutrition therapy, adjusts therapy as needed to achieve and sustain an effective nutritional status, documents why the patient was unable to achieve the goals and implements the plan of care to address issues impacting the patient's ability to achieve the goals.

Collaborates with the interdisciplinary team on Urea Kinetic Modeling recommendations to achieve the physician's prescription of Kt/V.

Collaborates with the interdisciplinary team on management and recommendations for mineral metabolism and renal bone disease, anemia and iron status, nutritional status, psychosocial status, vascular access, modality, rehabilitation status and sodium/volume control.

Adheres to FMCNA algorithm and medical record policies.

Reports on nutrition QAI results and participates in the interdisciplinary QAI program.

Collaborates and coordinates with team members in provision of Pre-ESRD education as appropriate.

When appropriate, works with Case Manager to coordinate plan of care for patient education and identifies candidates to refer to physician for nutritional supplements, as per disease management agreements.

Reviews nutrition related lab results:

Counsels patient and/or caregiver and formulates appropriate action.

Recommends treatment changes to the interdisciplinary team as appropriate.

Communicates with physician and/or facility staff regarding lab results as appropriate.

Communicates lab results and recommended treatment changes to providers of patient care in nursing facilities (i.e. hospitals, short term and long term care facilities).

Participates in pertinent staff meetings (i.e. general staff, quality improvement), Care plan meetings, and others as applicable.

Consults with FMS Corporate Dietitian regarding nutrition concerns as needed.

Maintains and improves knowledge and skills for a competent and innovative practice.

Maintains dietetic registration and continuing education hours as specified by American Dietetic Association and state licensure regulations where applicable.

Collaborates with interdisciplinary team, ensuring that all work areas are safe and clean.

Other nutrition management duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Registered DietitianClinical Nutrition ExperienceNutritional AssessmentsRenal Nutrition CertificationPatient EducationNutrition CounselingCustomer Service SkillsBasic Computer SkillsRelationship Development

Required

Must reside in Hawaii

Will chiefly provide support to Guam patients by telephone via on island clinic

Work hours to align with patient needs in Guam, suggested shift 12pm-8pm Monday through Friday.

Registered Dietitian as per Commission on Dietetic Registration.

Current state licensure if applicable.

Minimum of 1-year professional work experience in clinical nutrition as a Registered Dietitian.

Demonstrated leadership competencies and skills for the position, including ability to teach, strong organizational skills, excellent communication, customer service, relationship development, results orientation, team building and decision making.

Able to perform responsibilities with minimum supervision.

Basic computer skills required.