Analyst, Technical Operations @ Evolent | Jobright.ai
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Evolent · 7 hours ago

Analyst, Technical Operations

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Responsibilities

Manage daily product and data operations and provide essential support for critical client systems
Interface directly with clients through calls, meetings, and detailed reports
Lead and support client go-live initiatives, ensuring smooth transitions and seamless handover to TSO post 30-day warranty period
Analyze, triage, and resolve client-reported issues promptly, ensuring adherence to SLAs
Design, configure, and script using advanced MS SQL Server tools
Conduct in-depth data analysis using SQL, proprietary applications, app insights, data dog logs, and JIRA
Participate actively in User Acceptance Testing and review go-live plans to ensure readiness and success
Identify opportunities for process improvements and contribute to the development of new processes

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SQLMS SQL ServerData analysisApplication workflowBI toolsETL processesJIRAConfluenceMS AccessExcelSQL Server CertificationHealthcare ITCustomer service orientationTime management skills

Required

Bachelor’s Degree or equivalent experience
3-5 years in application workflow, data analytics, and reporting roles
Intermediate to expert SQL and QA experience
Understanding of MS SQL Server features (SSIS)
Technical proficiency in data manipulation and analysis using MS Access and Excel
Knowledge of BI tools such as PowerBI
Strong written and verbal communication skills
Customer service oriented, strong organizational and time management skills
Self-motivated, detail-oriented, and able to learn new systems independently

Preferred

SQL Server Certification (Querying)
Experience with ETL processes
Prior experience with JIRA and Confluence
Healthcare IT experience

Benefits

Comprehensive benefits (including health insurance benefits)

Company

Evolent partners with health plans and providers to achieve better outcomes for people with complex health conditions.

H1B Sponsorship

Evolent has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (11)
2022 (18)
2021 (22)
2020 (21)

Funding

Current Stage
Public Company
Total Funding
$1.03B
Key Investors
TPG Growth
2023-12-05Post Ipo Debt· $350M
2022-08-11Post Ipo Equity· $125M
2021-10-15Post Ipo Equity· $42.5M

Leadership Team

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Frank Williams
Co-Founder and Director, Board of Directors
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Sarah Alexander
Market President
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Company data provided by crunchbase
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