Be an early applicantLess than 25 applicants

Company

ServiceTitan · 4 hours ago

Technical Program Manager

United States

Full-time

Remote

Mid Level

$95K/yr - $137K/yr

3+ years exp

Maximize your interview chances

CRMInformation Technology

H1B Sponsor Likely

Insider Connection @ServiceTitan

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Drive multiple simultaneous projects from start to finish and deliver value to our end customers

Develop new programs to support the strategic direction of the organization

Establish and track Program success metrics

Create and manage long-term goals

Develop a budget and plan for the program

Develop an evaluation method to assess program strengths and identify areas for improvement

Manage a program team with a diverse array of talents and responsibilities

Ensure goals are met in areas including customer satisfaction, quality and team member performance

Establish communication structure and facilitate program communication.

Produce accurate and timely reporting of program status throughout its life cycle

Identify, communicate and mitigate Program risks

Ensure management and leadership have visibility into status, resourcing needs, shifts in delivery timelines and escalations for program

Demonstrate stellar stakeholder management and executive presentation skills

Create and enforce cross-functional accountability across all business and technical groups & levels using soft and hard levers

Collaborate with colleagues within our Technical PMO and across all other functions

Use a variety of tools like JIRA, Confluence and Google Apps

Lead and inspire your team and contribute to our company culture

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical Project ManagementAgile MethodologiesProcess ImprovementProject Management CertificationsStakeholder ManagementJIRAConfluenceGoogle AppsData-Driven Decision Making

Required

3+ years of experience working as a technical project manager or program manager, leading medium to large software development projects

Project management, Agile development, process improvement/quality certifications are (e.g. PMP, CSM, Lean or Six Sigma)

You have direct experience using Agile methodologies for managing projects and coaching teams

Bachelor’s degree in Engineering, Business, Information Systems, Computer Science or equivalent.

Self-motivated: You have superior organizational skills, integrity and great follow-through on tasks. You don't get overwhelmed easily.

Persistent: When you take something on, you don't drop it, you are slightly obsessive about grinding away at issues.

Communicative: Your team is always informed and on the same page of what's happening when.

Fun: You're a person who can talk to anyone; you're flexible, fearless, and excited to help build something great.

Pragmatic: You understand the benefits and downfalls of Agile, and other methodologies, you know what to apply for each situation.

Positive: You bring a positive attitude to the table and you know how to motivate your team to stay positive during challenging situations.

Intuitive: You have a great intuition that helps you make decisions and know the right next steps to solve challenging problems.

Data-driven: You can collect the data you need to make informed decisions quickly.

Scrappy: You have an innate and entrepreneurial drive to get things done in a fast-moving environment where things can and often do change rapidly, priorities compete, and you may not always have all of the details up front.

A team player: You're willing to help out wherever needed.

Intellectually Curious: You love learning new technologies, understanding important details and you ask questions to dig deeper.

Benefits

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.

Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.

Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

Company

ServiceTitan

Glassdoor

3.4

ServiceTitan is a service management software that helps home service businesses generate more leads and close more sales.

Founded in 2012

Glendale, California, USA

1,001-5,000 employees

http://www.servicetitan.com

H1B Sponsorship

ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (21)

2022 (79)

2021 (73)

2020 (33)