New Era Technology · 8 hours ago
Electronic Security Project Manager - Remote
West Chester, PA
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Administers assigned project(s) from ramp-up to completion; planning and executing the projects within the terms of the signed agreement ensuring the project is delivered on time and within budget.
Provide Technicians, Field Manager and Contractors with all necessary information, supplies, and specifications to complete every job correctly. This includes, but is not limited to, purchase orders, install manuals, install check sheets, materials, adequate tech support, and instructions to compete the installation.
Maintain accurate and detailed information on projects, Technician, and/or Contractor job progress, photograph files, daily tracking reports, and job costing and communicate regularly throughout the project regarding job progress or status, installation issues, concerns, or problems.
Negotiate and source vendors with proper skill sets to complete the assigned projects.
Provide regular and timely project updates for each assigned project, complete weekly project progress reports, and update job status in Alert on a real time basis. Monitor profitability for all assigned projects on a weekly basis and immediately escalate any below margin projects to the Program Manager or Director of Operations
Responsibility for the health of the customer as it relates to the current project, including regular and timely communication as well as being available as situations demand. Work collaboratively with all internal and external resources to ensure the highest levels of customer satisfaction are maintained, and act as the primary contact for the customer
Provide oversight related to all assigned service orders, material requests, and other associated functions to ensure targets pertaining to established project parameters are met Maintain overall project awareness as it relates to revenue, profitability, client satisfaction, activity, and forecasting to ensure company
Lead project kick-off meetings to ensure proper initiation of a given project. Escalate any and all issues identified to the Program Manager or Director of Operations for further investigation. Complete accurate monthly forecasting report to aid in proper staffing and future financial analysis
Work closely with your assigned Billing Administrator to ensure that all projects assigned are being billed timely, and within the guidelines established by the bid, and serve as technical troubleshooter for Field Managers, Technicians, and Contractors
Qualification
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Required
Five years of experience working in a project environment, including relevant industry experience preferably with overall responsibility.
Five years of experience working with intrusion systems, access control systems and video surveillance systems.
Possess a working knowledge of intrusion systems, access control systems, burglar alarms and/or video surveillance systems.
Ability to anticipate potential problems and proactively troubleshoot to resolve issues.
Strong ability to define technical problems, collect data, establish facts, and draw valid conclusions.
Analyze ideas and use logic to determine their strengths and weaknesses.
Understand new information or materials by studying and working with them.
Ability to effectively communicate with managers, employees, customers, and vendors in an intelligent, clear, concise, and professional manner.
Ability to build collaborative relationships, understand and educate internal and external customers.
Ability to diagnostically test all work to ensure correct operation of installations of customer equipment such as cash registers, peripherals, and computers to ensure proper function.
Preferred
Bachelor’s Degree preferred
Benefits
Full Benefits
Medical
Dental
Vision
401K match
29 PTO Days including company holidays
Company
New Era Technology
New Era Technology is a provider of managed IT services and systems intended to augment and support technology related requirements.
1,001-5,000 employees
H1B Sponsorship
New Era Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (67)
2022 (25)
2021 (8)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Joseph Ewart
Chief Executive Officer and Chairman
Shiro Ando
CTO
Recent News
capital-riesgo.es
2022-12-02
Company data provided by crunchbase
