Prudential Financial · 6 hours ago
Associate Manager, Claim Resource Group (CRG)
Cumberland County, ME
Full-time
Remote
Mid, Senior Level
$90K/yr - $134K/yr
5+ years exp
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Hiring Manager
Ramon Rodriguez Jr
Insider Connection @Prudential Financial
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Responsibilities
Provide the highest level of investigative support for a claims organization and is an expert in all aspects of claim management.
Act as a liaison with our internal and external business partners including our claims organization, Corporate Investigations Department, vendors and legal department.
Assist in the development and coordination of Fraud training for the claims organization and identification of potential claim misrepresentation.
May conduct analysis of referrals received to determine if they meet investigative criteria, assigns the claim to an investigative vendor and ensures the vendor has all claim related documentation for the case.
May prepare written reports summarizing the results of social media investigations and recommended investigative action plans.
May perform social media reviews, database checks, and arrange for surveillance with our investigative vendors.
May represent the company at depositions and court appearances.
Qualification
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Required
Minimum of 5 years’ experience in disability claim management
Ability to effectively coach and mentor other employees and transfer knowledge effectively
Strong internet investigative skills and regular use of social media
Excellent written and verbal communication skills
Solid understanding of LTD contracts and complex provisions
Demonstrated ability to review medical and other claim records, utilize resources optimally and set appropriate claim management direction
High attention to detail and excellent critical thinking skills with strong ability to identify and resolve inconsistencies in claim information
Ability to appropriately engage other claim management resources
Strong prioritization, negotiation and workload management skills
Capability to identify and implement process improvements and to organize and analyze information to ensure objectives are met
Benefits
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
Retirement plans: 401(k) plan with company match (up to 4%), company-funded pension plan
Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Company
Prudential Financial
Prudential Financial specializes in the fields of investment management, life insurance, and retirement benefits. It is a sub-organization of Prudential Financial.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-14Post Ipo Debt· $500M
2021-07-21Acquired· undefined
2001-12-13IPO· undefined
Leadership Team
Charles F. Lowrey
Chairman and CEO at Prudential Financial
Yanela Frias
Executive vice president and CFO
Recent News
2024-11-08
2024-11-06
Company data provided by crunchbase
