Meritence ยท 4 days ago
Software Engineer
United States
Full-time
Remote
Entry, Mid Level
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Responsibilities
Manage Customer Onboarding: Ensure successful implementation of the platform and optimal utilization by clients.
Collaborate with Clients: Assist in configuring complex forms tailored for various teams and use cases.
Address Technical Challenges: Solve platform issues by writing code or coordinating with the product engineering team.
Advocate for Customers: Act as the voice of the customer within the organization, conveying their needs and feedback.
Present to Diverse Audiences: Showcase product results to engineers and C-suite executives.
Conduct Product Demos: Lead demonstrations, answer client questions, and share best practices.
Overcome Adoption Blockers: Identify and eliminate obstacles to customer adoption through content creation, education, product enhancements, and training.
Serve as Technical Point of Contact: Be the primary technical liaison for clients, providing exceptional support.
Support Team Growth: Participate in the interview process to help expand the team of implementation engineers.
Qualification
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Required
Proven experience in roles that require strong communication skills with clients.
Skilled with REST and SOAP integrations.
Familiarity with technologies like Node.js, Python, or Ruby.
Hands-on experience with databases such as PostgreSQL.
Strong ability to solve complex problems and collaborate effectively within a team.
Company
Meritence
We discover the best and prospective talents, assess their skillsets, and increase their worth to match proper positions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
