Allstate · 2 days ago
Claims Resolution Adjuster - Remote (CST)
Illinois, United States
Full-time
Remote
Entry, Mid Level
$18.27/hr - $31.25/hr
2+ years exp
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Responsibilities
Investigating automobile accidents involving bodily injury
Assess coverage, liability, and damages
Providing exceptional customer service
Engage in negotiation processes to reach fair injury settlements
Supporting the claimant throughout the vehicle restoration process
Providing feedback on the Auto process
Performing detailed reviews of damage and interpreting policies to determine coverage
Using phone, emails and sometimes even video chat with customers
Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants
Utilize multiple tools to get the job done in a fast-paced environment
Executing policies along policy agreements
Keeping a clear record of work in a claims system
Qualification
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Required
Candidates for this role must reside in Central Time zone.
Schedule: 8 hours shift Monday – Friday 8:00am 5:30pm with potential Saturday duty rotation.
A dedicated workspace in your residence that is private and free from distractions
A minimum internet bandwidth of 50 MB down/5 MB up
Appropriate work surface and seating.
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
In our virtual environment, employees are required to engage and participate on camera during online meetings and trainings.
The candidate(s) offered this position will be required to submit to a background investigation.
Preferred
2+ years Claims experience, specifically Casualty Bodily Injury claims background preferred
Claims investigation and negotiation experience is preferred
Experience with liability investigations, investigating coverage, PD coverage, set MOI, rental and resolving liability a plus
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
Benefits
Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse)
Connectivity reimbursement of $80 per month to offset some of the cost of internet
You may be eligible for a $1,000 Licensing Sign-On Bonus if you have the applicable active licenses needed for this role.
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-25Post Ipo Debt· $500M
2014-01-13Post Ipo Equity· undefined
1993-06-11IPO· undefined
Leadership Team
Emad Isaac
SVP & Chief Data Technology Officer
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Recent News
Business Wire
2024-11-21
2024-11-21
Digital Insurance
2024-11-19
Company data provided by crunchbase
