SQUIRE · 1 day ago

Account Manager

United States

Full-time

Remote

Mid Level

$65K/yr - $110K/yr

3+ years exp

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Responsibilities

Conduct outbound prospecting activities to generate new business opportunities on existing customer accounts through various channels, including phone, email, and social media

Partner closely with the Onboarding and Success team to develop profiles of current customers and their specific business model, challenges and opportunities, ensuring a thorough and complete understanding of customers’ current usage of SQUIRE tools

Present complementary products to create deeper adoption, articulating the value proposition of the SQUIRE platform and educating them on how we can help solve their business challenges and create growth

Increase overall MRR (Monthly Recurring Revenue) and retention rates of SQUIRE’s active customers through the upsell motion

Collaborate with the Product team to inform roadmap decisions based on customer behaviors, challenges and feature requests

Create referrals through relationship building with current customers

The duties and responsibilities outlined above are not a comprehensive list and additional tasks may be assigned from time to time based on business needs.

Qualification

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Sales experienceFull cycle salesUpsell motionCRM toolsGoogle SuiteSalesforceSlackZoom