48 applicants

Company

IQVIA · 2 days ago

Associate Client Success Director

Boston, MA

Full-time

Remote

Senior Level

$100K/yr - $185K/yr

7+ years exp

Maximize your interview chances

AnalyticsHealth Care

H1B Sponsor Likely

Insider Connection @IQVIA

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Partners with clients to derive optimal value from IQVIA data, analytic, and technology solutions, ensuring a seamless flow of client requirements, training and implementation through the delivery process.

Serves as project leader between the client and IQVIA – translates client needs into action plans with the internal service team (i.e. determines responsibilities and timeframes and negotiates resources with internal departments).

Creates, maintains, and monitors the client service agreement across business lines, ensuring consistency in service.

Performs full assessments of client needs on a regular basis.

Provides in-depth training in IQVIA data and analytic deliverables and service requirements as needed.

Partners with sales and account management to solution, price and deliver.

May provide input into account growth and strategy.

Work in partnership with Sales to assess client’s business gaps and requirements.

Assist clients with creation and implementation of best practices.

Support roll out, product use and adoption, inclusive of product training.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client EngagementHealthcare Data AnalyticsTraining DevelopmentU.S. Payer/Insurer MarketClient Service Agreement ManagementAccount Growth StrategyBest Practices Implementation

Required

Bachelor's Degree Required

7+ years’ related experience in the healthcare segment, preferably focused on data and analytic deliverables for the U.S. payer/insurer market

Experience developing and delivering training to clients

Preferred

2+ years’ experience as an IQVIA Client Success/Service Rep

Company

IQVIA

Glassdoor

3.9

IQVIA provides analytics, compliance, and management solutions to the life sciences industry.

Founded in 1982

Danbury, Connecticut, USA

10,001+ employees

https://www.iqvia.com

H1B Sponsorship

IQVIA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (218)

2022 (199)

2021 (286)

2020 (197)