55 applicants

Company

Harbor · 2 days ago

Implementation Engineer - Microsoft ADF

Remote, United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Assesses client needs and installs and implements industry-standard legal systems, integrations, and enterprise solutions

Provides leadership to all members of the team

Has advanced expertise with deployment methodologies

Acts as the escalation point for complex situations and creates effective solutions

Highly proficient with products and features

Acts as go-to for go-live off-hours help for internal resources or general technical hurdles

Performs upgrades to production systems as needed

Migrates on-premises solutions to the Cloud using REST service via 3rd party tools

Writes reports to review historical data using SQL and/or cloud-based reporting solutions

Owns the end-to-end implementation of software products and services. This includes project scoping, planning, development, installation, configuration, deployment, and support.

Owns client communication process and is responsible for setting client expectations on a project basis.

Assists with product rollouts by ensuring end users are trained to be fully conversant with the software.

Responsible for prioritizing and managing own workload to meet client expectations.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

Provide design and architecture expertise for delivering client integrations

Understand, develop, and implement integrations with a variety of systems including AD, Microsoft SQL Server Systems, flat files, XML files, and APIs on behalf of clients

Provision Boomi ATOMS and troubleshoot on-prem resource access

Deliver new integrations as both a technical resource for configuration and a functional resource working closely with client teams

Perform maintenance activities for our client integrations, including troubleshooting and resolving issues

Be responsible for the overall integration strategy and rationalization of integrations

Populate cloud-hosted systems using REST services

Work closely with clients to roll out new software solutions that contain their data

Review and resolve complex technical support requests as needed

Consistently maintains 80-90% of time spent on client-billable projects

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft SQL ServerREST APIsLegal systems knowledgeDell BoomiAzure Data FactoryXMLJQUERY/JSONETL conceptsTechnical supportOrganizational support

Required

Four-year degree in a relevant field or equivalent combination of experience and education

At least 2-5 years of experience in a customer-facing software implementation role in a legal services/law firm environment.

Experience writing Microsoft SQL Server queries with a solid understanding of relational database structure and normalization

Expert proficiency with Microsoft SQL scripting language

Competent in the following areas: problem solving, customer-focus, communication, collaboration, organizational support, quality focus, and punctuality