Customer Service Representative I @ CorVel Corporation | Jobright.ai
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Customer Service Representative I jobs in Charlotte, NC
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CorVel Corporation · 1 day ago

Customer Service Representative I

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Insider Connection @CorVel Corporation

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Responsibilities

Answer phone calls, return phone calls
Answer emails from clients, providers and internal referring offices
Review previous history of the provider in MedCheck, Scheck and SalesCloud
Consult with Supervisor or other departments to clarify answers to inquiries
Contact provider to discuss findings at the appropriate level
Maintain reports and spreadsheets as needed
Requires punctual and consistent attendance
Additional duties as assigned

Qualification

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Workers Compensation knowledgeMicrosoft applications proficiencyMedical terminology knowledgeCustomer service experienceMultitasking ability

Required

Knowledge of Workers Compensation fee schedules and regulations
Effective oral, and written and communication skills
Good organizational skills and ability to multitask
Detail Oriented
Proficiency with Microsoft applications
Medical terminology and coding knowledge
High school diploma or equivalent
Customer service experience working in the Managed Care and Benefit Administration industries
Candidate MUST be located in the greater North Carolina/Virginia region

Benefits

Medical (HDHP) w/Pharmacy
Dental
Vision
Long Term Disability
Health Savings Account
Flexible Spending Account Options
Life Insurance
Accident Insurance
Critical Illness Insurance
Pre-paid Legal Insurance
Parking and Transit FSA accounts
401K
ROTH 401K
Paid time off

Company

CorVel Corporation

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CorVel is a nationally recognized claims management and managed care provider with over 30 years of experience in the industry.

Funding

Current Stage
Public Company
Total Funding
unknown
1991-07-05IPO· undefined

Leadership Team

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Michael Combs
President and CEO
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B
Brandon O'Brien
Chief Financial Officer
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Company data provided by crunchbase
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