200+ applicants

Company

HRUCKUS · 1 day ago

ServiceNow Consultant

Annapolis, MD

Contract

Remote

Senior Level

$125K/yr - $150K/yr

6+ years exp

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Business DevelopmentIT Management

U.S. Citizen Only

Hiring Manager

Clinton Niñofranco

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Responsibilities

Provide operations and maintenance support, including planning, designing, configuring, and deploying solutions within the ServiceNow platform using customer, IT, and employee workflows

Possess relevant experience and domain knowledge of the ServiceNow platform

Assist in all technical aspects of assigned projects

Perform configuration and development activities for the ServiceNow solution based on agreed-upon requirements

Train team members and transfer knowledge as needed

Offer technical leadership and guidance on ServiceNow and ITIL best practices

Foster strong customer relationships and emphasize teamwork in service delivery

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNowServiceNow Certified Application DeveloperCertified ServiceNow Implementation SpecialistCertified ServiceNow Systems AdministratorCertified PMP Project ManagerIT Service ManagementPublic Sector ExperienceCustomer Service Management ModuleIT Operations ModuleEnterprise Integration HubIT Business Management ModuleProject Management ModuleITIL Best PracticesTechnical Leadership

Required

6-10 years of experience with the delivery of ServiceNow in the Public Sector

ServiceNow Certified Application Developer

Certified ServiceNow Implementation Specialist (preferably ITSM)

Certified ServiceNow Systems Administrator

Certified PMP Project Manager

Experience with co-delivery of at least three (3) engagements with ServiceNow within the previous twelve (12) months

Preferred

Expertise in Customer Service Management Module

Expertise in IT Service Management Module – Certified Implementation Specialist – IT Service Management

Expertise in IT Operation Module – Configuration Management Database (CMDB) – Certified Implementation Specialist – Cloud Provisioning and Governance, Discovery, Event Management, Service Mapping

Expertise in Enterprise Integration Hub – ServiceNow Certified Application Developer, Certified Implementation Specialist - Service Provider

Expertise in IT Business Management Module – Certified Implementation Specialist in Application Portfolio Management, Project Portfolio Management

Expertise in Project Management Module