Stryker · 17 hours ago
Business Operations Analyst (Remote)
Nashville, TN
Full-time
Remote
Entry Level
$56K/yr - $94K/yr
1+ years exp
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Responsibilities
Build and maintain strong external relationships to address customer needs, identify opportunities, and improve the customer experience through upselling and proactive engagement.
Communicate insights and recommendations to customers and sales reps via phone and email to drive efficiencies and savings in assigned territories.
Partner with Marketing, Sales, and Customer Service teams to deliver data-driven, value-added solutions and address changing customer behaviors and market trends.
Identify and execute "switch-to" strategies and DNR optimization within assigned territories to maximize customer value.
Leverage systems like SAP and Salesforce to resolve issues, manage order fulfillment, and track customer interactions.
Educate internal and external customers on supply chain processes, surplus inventory opportunities, and ordering solutions to streamline business operations.
Lead monthly schedule, outline, act, repeat (SOAR) calls and ensure clear communication between business stakeholders, sales, and service teams to align on sales and collections strategies.
Execute 30-60-90 training plans for new field members and educate sales personnel on ordering processes.
Analyze and relay customer buying trends and revenue gaps while meeting or exceeding key performance metrics (KPIs/KPOs).
Collaborate with business leaders to design and implement new applications and technologies that drive business growth.
Qualification
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Required
Bachelor's degree required
1+ year of work experience in inside sales, supply chain services, healthcare, customer service, analytics, or operations-based work
Experience working in MS Office Suite with experience in Microsoft Excel and Microsoft PowerPoint required
Advanced knowledge of an ERP Sales Order module required
Preferred
Experience with JD Edwards, SAP, Salesforce or similar preferred
PowerBI and Excel experience such as Pivot Tables, V-Lookups, and Formulas & Functions preferred
Benefits
Medical and prescription drug insurance
Dental insurance
Vision insurance
Critical illness insurance
Accident insurance
Hospital indemnity insurance
Personalized healthcare support
Wellbeing program
Tobacco cessation program
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
401(k) plan
Employee Stock Purchase Plan (ESPP)
Basic life and AD&D insurance
Short-term disability insurance
Company
Stryker
Stryker is a medical technology company that offers products and services in orthopaedics.
10,001+ employees
H1B Sponsorship
Stryker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (36)
2022 (76)
2021 (73)
2020 (69)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-01-02IPO· undefined
Leadership Team
Kevin Lobo
Chief Executive Officer
Glenn S. Boehnlein
Chief Financial Officer & Vice President
Recent News
2024-11-01
2024-11-01
2024-10-25
Company data provided by crunchbase
