Operations Specialist @ SteadyContent.com | Jobright.ai
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Operations Specialist jobs in Austin, TX
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SteadyContent.com ยท 1 day ago

Operations Specialist

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Responsibilities

Answer phones and provide exceptional customer service
Monitor the intercom system to handle inquiries efficiently
Process RMA (Return Merchandise Authorization) requests and manage product returns
Handle work orders, ensuring optimization for better efficiency and accuracy
Calculate commissions and manage returns to support accurate financial reporting
Assist in collections and develop improved systems to ensure timely payments
Coordinate the shipping of parts during office hours to meet client and technician needs
Act as a backup for:
Product ordering, ensuring seamless inventory management
Customer service tasks, addressing queries and resolving issues
Technician management, supporting scheduling and communication

Qualification

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Multitasking skillsFinancial calculationsWorkflow optimizationLogisticsAdministrative tasks

Required

Strong organizational and multitasking skills
Excellent communication skills, both written and verbal
Proficiency in logistics, customer service, and administrative tasks
Tech-savvy with the ability to quickly learn new systems and tools

Preferred

Experience with financial calculations and workflow optimization

Benefits

Competitive wage
Fun work environment
Startup environment
Possibility for rapid advancement as we grow globally.

Company

SteadyContent.com

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SteadyContent.com is a digital agency that specializes in SEO, advertising, PR, eCommerce, and content marketing.

Funding

Current Stage
Early Stage

Leadership Team

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Matt Gerchow
Founder
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Company data provided by crunchbase
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Orion

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