Edifecs · 3 days ago
Implementation Project Manager
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Oversee and manage multiple implementation projects within Edifecs Professional Services Organization.
Maintain responsibility for the entire lifecycle management for implementation projects - including business requirements definition, process and fit gap analysis, test plans, testing & implementation, go-live plans and post-implementation review, resource management (time, allocation, etc.), coordination and calendars, budget, status reporting, executive updates, issue management, risk management.
Foster and maintain a healthy collaboration between teams, ensure transparent and strategic communication between teams and manage timely resolution of escalations.
Review project artifacts to confirm alignment with project requirements, scope and timelines, identifying product enhancements as needed.
Create and manage project and proposal plans, documentation, content, estimates.
Coordinate with cross-functional teams, including delivery team, product development, customer support, and other teams, to ensure smooth implementation, integration and delivery of agreed upon solutions and scope and set up and follow triage process with internal departments to manage problem resolution process.
Develop project plans by partnering with Customer and Edifecs leads/stakeholder and monitor progress against these plans.
Act as the primary point of contact for customers during the implementation and ensure consistently excellent delivery and effective communication.
Build strong relationships with key customer stakeholders to understand their business needs, objectives, and expectations and leverage these to influence processes and other necessary aspects to ensure Customer success.
Ensure that the implementation teams are aligned with customer requirements and agreed upon scope and that any deviations are promptly communicated and addressed using change control process.
Lead fit gap process and partner with Customer and Edifecs stakeholders to understand and assess the underlying reasons for any gaps between customer expectations and the solution scope.
Domestic travel required up to 25%.
Qualification
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Required
Bachelor’s degree in Business Administration, Healthcare Management, Information Technology, or a related field
5+ years of experience in project management, preferably within the healthcare software industry
Proven experience managing concurrent complex enterprise application implementation projects with multiple stakeholders
Strong understanding of healthcare industry standards, regulations, and practices
Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain strong customer relationships
Analytical mindset with the ability to identify, assess, and resolve issues effectively
Proficiency in project management tools and methodologies (e.g., Agile, Scrum, Waterfall)
Domestic travel required up to 25%
Preferred
Master’s degree
Technical background with Enterprise Applications
PMP, Six Sigma, or similar certification
Benefits
Medical, dental, vision, life, and disability insurance
A 401(k) retirement savings plan including an Edifecs matching contribution
Up to 25 days of PTO and 10 holidays per year
Company
Edifecs
Edifecs develops information technology solutions to transform the healthcare marketplace.
1,001-5,000 employees
H1B Sponsorship
Edifecs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (60)
2022 (98)
2021 (86)
2020 (59)
Funding
Current Stage
Late StageTotal Funding
$0.53M2020-09-24Undisclosed· $0.53M
2020-07-28Private Equity· undefined
Leadership Team
Stephen Ayers
Chief Financial Officer
David A Peterson
Senior Vice President, Marketing
Recent News
2024-04-07
Business Wire
2024-04-07
Business Wire
2024-04-07
Company data provided by crunchbase
