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Company

e360 · 1 day ago

Solutions Architect, Enterprise Networking & Collaboration - (REMOTE - Pacific Coast Hours mandatory)

California, United States

Full-time

Remote

Senior Level, Lead/Staff

$170K/yr - $185K/yr

10+ years exp

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ConsultingDevOps

Growth Opportunities

No H1B

U.S. Citizen Only

Hiring Manager

Dave Schain

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Responsibilities

Main technical contact between e360 and customer from beginning to end of a project ensuring the team meets the customer's technical needs

Demonstrated ability to lead architecture development activities, methodologies leading to comprehensive discovery, analysis, and technical/business recommendations

Advanced communication skills, including business/technical writing and presentations

Advanced ability to present in-depth technical solutions

Drive to exceed customer and project goals

Demonstrate ability to work successfully at all customer levels from C-level executives to end users

Thoughtful leadership and innovative thinking

Can maintain positive peer & customer service attitude in the face of significant challenges

Develop relationships throughout the customer's organization to source new business

Responsible for the delivery of project work, on-going quality of the work, ensure standards and delivery methodologies are being followed, appropriate resources are available to meet the current and future demands of the project

Participate with Sales during the sales process through Project Scoping Workshops (PSWs), presentations, solutions, development of SOW's

Responsibility for the professional services presales process including scoping collaboration engagements, estimation of effort, and skillsets required for an outstanding customer experience

Proven track record of customer focus, including the ability to foster long-term client relationships

Expert knowledge of project architectural principles and practices

Conveys the e360 vision in real and relevant terms that others can identify with, helping others see how things will improve

Works actively on mentoring and team development with more junior team members

Proactively seek ways to expand technical knowledge

Possesses professional maturity and presence

Ability to act as the technical expert on networking and collaboration engagements

Excellent technical, problem-solving, and communication skills

Manage technical swim lanes of large or multi-disciplinary/multi-phased projects

Maintain current knowledge of industry trends and tools to provide best practice insight and best-in-class recommendations to management

Ensure that all components, as well as their usage, are consistent and in compliance with all applicable regulatory, departmental, IT, and corporate standards, policies, and guidelines

Ability to solve problems and resolve project dysfunction using creativity and/or leveraging core values.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Consulting experiencePresales experienceCisco Enterprise NetworkNetworking functions/devicesCisco cloud collaboration solutionsCustomer service orientationMicrosoft Teams CallingCisco UC On-PremisesTechnical documentationTeam building skillsAdvanced client-facing skillsExpert Level Industry certificationsProblem-solving abilities

Required

Consulting/ Presales experience a MUST

An Associates’ Degree in computer science or related field and/or five (10) years of equivalent network engineering experience is required.

Must have at least five (5) years’ of selling experience as a lead technologist at a solutions provider.

Must have had at least five (5) years’ experience designing, deploying, and implementing enterprise infrastructure.

Must have at least five (5) years’ experience designing, deploying, and implementing Cisco-based collaboration technologies.

Must have Expert Level Industry certifications such as a CCNP, CCIE preferred.

Must have advanced client-facing skills, including the ability to analyze and provide solutions to complex architecture or services problems, influence and negotiate with clients.

Must have demonstrated leadership, team building, and management skills.

Sitting for extended periods of time.

Must be a US Citizen.

A valid driver’s license is required.