Petvisor · 3 days ago

Salesforce Administrator

United States

Full-time

Remote

Entry Level

$26/hr - $30/hr

1+ years exp

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Responsibilities

Provide user-focused Tier 1 support by resolving issues and answering requests with a customer-first approach

Administer user accounts, including onboarding, deactivating, and managing roles, profiles, and permission sets

Configure Salesforce to meet business needs, including workflows, validation rules, record types, and page layouts

Contribute to Salesforce projects that drive growth, from testing in sandbox environments to supporting go-live efforts

Collaborate with the Revenue Operations and Finance teams to ensure Salesforce aligns with broader organizational goals

Maintain and improve process documentation and knowledge bases for long-term scalability

Support the integration of Salesforce functionalities with business processes, ensuring data integrity and system reliability

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce AdministrationSalesforce Certified AdministratorUser Account ManagementSalesforce Sales CloudFlow BuilderValidation RulesApproval ProcessesRecord TypesLightning Page LayoutsChange SetsData Import/Export ToolsCreating ReportsCreating DashboardsLearning New FeaturesTechnical Documentation

Required

1-2 years of Salesforce Sales Cloud administration experience

Salesforce Certified Administrator Certification

Skilled in configuring key Salesforce features such as flow builder, validation rules, approval processes, record types, lightning page layouts, and change sets

Experience managing user accounts, roles, profiles, and permissions

Strong troubleshooting skills, with the ability to identify root causes and solutions, while maintaining accurate data and system integrity

Proficient in creating reports, dashboards, and handling data import/export tools, ensuring data quality through cleansing and auditing

Excellent verbal and written communication skills, able to effectively collaborate cross-functionally and explain technical concepts to non-technical teams

Experienced in creating and maintaining detailed technical documentation, including Salesforce configurations and best practices

Quick to learn and embrace new Salesforce features and evolving business processes