48 applicants

Company

Virginia Commonwealth University · 16 hours ago

Operating Systems Analyst

Richmond, VA

Full-time

Onsite

Mid Level

$52K/yr - $109K/yr

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Higher EducationLife Science

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Responsibilities

Installs, maintains and customizes operating systems software, utility software packages and related products on Microsoft operating systems on both physical and virtual platforms.

Supports and utilizes the established VCU Computer Center processes and tools for project management, technology change management, and problem reporting and tracking.

Plans for and installs new releases of the Microsoft server operating system and related program products.

Includes verification, problem determination and resolution, customization and implementation.

Ensure that all products are maintained at current levels by applying changes supplied by the vendors in a manner least disruptive to users.

Programs and engineers modifications and enhancements to products as needed to enhance functionality to the user.

Develops new procedures and related documentation as needed.

Adhere to a maintenance schedule for all Microsoft operation system products.

Provide ongoing support to other members of the Technical Services staff and application developers.

This includes modifications of system parameters and initialization options.

Provide training to other staff members on Microsoft operating systems.

Maintain a current level of knowledge on topics within the computer industry.

Includes attending class, seminars and vendor presentations, reading manuals and trade journals, use of the Internet and conversing with peers.

Provides training and documentation to transfer this knowledge to other members of the staff.

Supports various production systems including installation and maintenance of the operating systems, troubleshooting and support for applications developers.

Provide ongoing support to other members of the Technical Services staff.

This includes modifications of system parameters and initialization options.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft operating systemsActive DirectoryGroup PolicyPowerShell scriptingMicrosoft Endpoint Configuration ManagerWindows Admin CenterVSphereRemote Server Administration ToolsChange managementSoftware installationCustomer Service OrientationEnterprise Experience

Required

Demonstrated skills in change management in a complex data center environment.

Demonstrated knowledge of Microsoft operating systems.

Working knowledge of common software languages, utilities and application programs for the Microsoft operating systems platforms.

Ability to install software packages on various operating system platforms.

Demonstrated ability to diagnose and resolve problems related to operating system and related software.

Ability to work in a diverse environment required.

Ability to troubleshoot and resolve complex technical issues efficiently.

Preferred

Bachelor's degree in information systems, computer science, or related field, with course work in data structures and operating systems desirable.

Equivalent experience may be substituted.

Some experience, to include computer operating systems fundamentals, software installation procedures.

Attention to Detail: Precision in managing system configurations, updates, and security settings.

Communication Skills: Clear and effective communication with team members and end-users, both verbally and in writing.

Time Management: Efficiently prioritizing tasks and managing time to handle multiple responsibilities.

Security Awareness: Strong understanding of cybersecurity principles and practices to protect systems from threats.

Adaptability: Ability to quickly learn and adapt to new technologies and changes in the IT environment.

Customer Service Orientation: Providing excellent support and service to users, ensuring their needs are met.

Team Collaboration: Working well with other IT professionals and departments to achieve common goals.

Continuous Learning: Commitment to ongoing education and certification to stay current with industry trends and advancements.

Enterprise Experience: Experience working in a large enterprise environment.

Benefits

Comprehensive health benefits

Paid annual and holiday leave granted up front

Generous tuition benefit

Retirement planning and savings options

Tax-deferred annuity and cash match programs

Employee discounts

Well-being resources

Abundant opportunities for career development and advancement

Hybrid and Flex Hours available

New Employees (0-3 Years of Service) start with 28 days of paid leave per calendar year plus federal and state holidays

Leave plans built to promote a healthy work/life balance with the ability to carry leave forward to a following calendar year; parental leave for childbearing, caregiving, adoption, surrogacy, or foster care; caregiver leave for dependent immediate family members, community service leave for volunteer work, community participation, etc.

Tuition Benefit for continuing education and professional development, up to six credit hours per academic semester

Competitive Health Care Plan & FSA option through PayFlex

Tax-deferred annuity retirement savings program with Cash Match Plan

Professional development opportunities encouraged and offered for employees as part of annual career development, e.g. certifications, seminars, courses, annual conferences, mentorship, etc.

Company

Virginia Commonwealth University

Glassdoor

4.0

Virginia Commonwealth University.

Founded in 1838

Richmond, Virginia, USA

10,001+ employees

http://www.vcu.edu/

H1B Sponsorship

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2020 (74)