Ford Motor Company · 1 day ago

Senior Product Manager, Ford Pro App

United States

Full-time

Remote

Senior Level, Lead/Staff

7+ years exp

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AutomotiveAutonomous Vehicles

No H1B

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Responsibilities

Drive the end-to-end vision, strategy, and roadmap for Ford Pro App experience, globally

Invent new features to differentiate and extend Ford Pro’s lead in mobile, including Driver Behavior, Pro Retail and Commercial App experiences and pricing, and creating demo tools for our field sales to deliver and sell more products

Set and drive the product roadmap to bring your vision to life, working with the engineering and design teams

Partner with Telematics back-end product/engineering and Vehicle Program teams to understand what is possible from a data, controls, insights, etc. standpoint and to align on joint roadmaps to create novel, high-value features

Work with sales and marketing to ensure your products are commercially successful

Conduct primary research (interviews, surveys, attend trade shows, etc.)

Consolidate internal knowledge on the customer/prior products

Shadow the sales team to pull back knowledge from sales into the product/roadmap

Instrument the product to learn directly from use

Report state out to and manage concerns of executive Ford stakeholders

Qualification

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Degree in EngineeringProduct managementMobile app developmentUX/UI designB2B SaaSData insightsFleet complianceCustomer feedback mechanismsComplex organization effectivenessMaster's degree in EngineeringIn-vehicle application development

Required

Bachelor's degree in Engineering or equivalent field of study is required

7+ years as a product manager, having shipped successful and highly engaging mobile apps in the past, ideally in the B2B SaaS space and/or data/insights-heavy products

Experience designing and developing mobile solutions for fleet or enterprise compliance and regulatory

Passion for serving customers with a strong background in leading discovery phases to understand the 'Why?' behind user needs

History of establishing and maintaining customer feedback mechanisms, including conducting user interviews, participating in prototype testing sessions and communicating findings to cross-functional teams

Proven ability to translate complex insights into actionable and prioritized roadmap features, with quantifiable examples of how research has directly influenced product success

A keen eye for exceptional UX/UI. Skilled at guiding design teams to create intuitive, visually compelling interfaces. Experience using research and analytics to deliver efficient user flows and intuitive interaction patterns that delight customers

Track record of solving tough problems and delivering working solutions throughout career

Demonstrated effectiveness in large, complex, highly matrixed organizations