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Company

World Education Services · 13 hours ago

Technical Product Owner (Remote)

United States

Full-time

Remote

Mid, Senior Level

$85K/yr - $100K/yr

5+ years exp

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ConsultingHigher Education

H1B Sponsor Likely

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Responsibilities

Defines and articulates the product vision and strategy for Salesforce solutions, ensuring alignment with organizational goals and customer needs.

Serves as direct representative of the business, representing the customers' perspective throughout the product delivery cycle.

Works with the business to understand business strategy and vision and then gathers and translate technical requirements into clear user stories to support effective and compliant technology solutions while balancing investment and business value.

Partners with cross functional teams, including sales, marketing, customer support and production to gather requirements gaining an advanced understanding of the needs, measures, and risks & controls for the process area

Owns and maintains a prioritized product work backlog ensuring that features and enhancements align with business priorities and user feedback.

Develops detailed user stories and acceptance criteria for Salesforce features, ensuring clarity and alignment with user needs and business objectives.

Oversees the implementation and integration of Salesforce solutions, working closely with developers and administrators to ensure successful delivery and adherence to best practices.

Works closely with engineering and development teams to ensure a shared understanding of technical requirements and priorities

Evaluates the technical feasibility of proposed features and enhancements, collaborating with architects and developers to assess impacts

Maintains a solid understanding of system architecture, data flow and integration points within the product ecosystem

Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product roadmaps.

Creates and maintains high-quality project documents and diagrams including but not limited to business requirements, functional design, technical specifications and interface diagrams, process flows, gap analysis, use cases, requirements traceability matrix, test scenarios and quality measures, and end user transition and training guidelines.

Plans, coordinates and facilitates key requirements workshops with stakeholders, subject matter experts and technical teams, and ensures alignment with user experience best practices.

Works closely with the project teams to solve problems and facilitate impediment resolution in a timely, cost-effective manner in order to drive continuous improvement and ultimately, business owner satisfaction.

Identifies and manages existing and emerging risks that stem from business activities and the job role.

Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk.

Writes acceptance criteria and generate test scenarios for the QA team, and assist them with requirements clarifications, defect triage and regression testing

Facilitates the UAT process by conducting training and providing walkthroughs of new features to stakeholders and users and guiding them through the user acceptance testing process.

Maintains an active record of status of all in-flight requirements.

Ensures consistency of all project artifacts and project communications.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce solutionsProduct backlog managementAgile methodologiesBusiness analysisJiraConfluenceSoftware development lifecycle.NETHTMLSQLJavaScriptITILPMI-ACPCSMCSPO

Required

Bachelors’ degree in Computer Science, Engineering, Business, Information Systems related field or equivalent work experience

At least 5 years of Product Owner or business analysis experience working with software engineering and product development teams to build dynamic web-based solutions

Experience working with the systems development lifecycle utilizing Agile, Scrum and Waterfall methodologies

Knowledge of multiple technology platforms and software such as Microsoft Office Applications, JIRA, Confluence, .NET, HTML, SQL and JavaScript

In-depth knowledge of Salesforce platform features, capabilities, and best practices

Familiarity with Salesforce development, API integrations, cloud technologies, and software architecture principles

Strong written and verbal communication skills and presentation skills

Strong analytical, problem-solving and synthesizing skills

Strong organizational and time management skills

Preferred

Industry best practice qualifications (ITIL, PMI-ACP, CSM, CSPO) are highly desired

Be user/customer focused and highly proficient in developing and evaluating requirements and technical specifications to ensure quality of project deliverables into production and provide positive customer experience

Translate business needs into detailed software requirements and support tasks utilizing Agile/Scrum and Waterfall methodologies

Have the ability to simplify detailed projects and process information in order to effectively communicate technical information verbally and in writing

Understand Business Analysis and QA processes, best practices and deliverables

Have strong facilitation skills to lead discussions across multiple groups and liaison between stakeholders and technical teams

Foster a team atmosphere and encourage team members to contribute to innovative solutions

Have outstanding interpersonal, communication and coordination skills and the ability to take command/charge of requirements sessions if they begin to digress or go off-topic

Have a strong drive to complete commitments even when faced with ambiguity

Have the ability to work with a fast-paced project with several stakeholders

Be able to work on multiple tasks/projects at a time and move from one project to the next

Be able to work independently with minimal supervision and within tight deadlines

Have experience with Jira/Confluence for managing requirements and issue tracking

Company

World Education Services

World Education Services, Inc. is a non-profit organization.

Founded in 1974

New York, New York, USA

201-500 employees

http://www.wes.org/

H1B Sponsorship

World Education Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2022 (1)

2021 (3)

2020 (11)