Citrine Informatics · 1 day ago

Materials Informatics Engineer

United States

Full-time

Remote

Mid Level

$78K/yr - $95K/yr

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Advanced MaterialsAnalytics

Growth Opportunities

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Responsibilities

Assisting Citrine Platform users with materials informatics challenges to accelerate product development at materials, chemicals, and manufacturing companies

Developing initial AI assets (e.g. AI models) on the Citrine Platform in collaboration with Citrine Data Scientists

Frequent and empathetic communication with customers to provide unparalleled, domain-aware materials informatics support

Handling incoming support requests from Citrine Platform users, including reporting and reproducing Citrine Platform bugs and feature requests

Providing data formatting and data ingestion guidance to Citrine Platform users

Cleaning, structuring, and exploration of materials informatics data

Working cross-functionally with Citrine Product and Engineering teams to deploy Citrine’s technical support solution and develop frameworks and content to support it

Creating knowledge base content (e.g. articles) that extends Citrine’s library of user-accessible materials informatics content and addresses frequently asked questions from users

Delivering Citrine Platform training for customer users (virtual and on-site)

Creating and maintaining training materials to reflect the newest Citrine Platform features

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Materials ScienceMachine LearningData SciencePythonChemistryPhysicsCustomer SupportTechnical TrainingTeaching ExperienceStatistics