Carrington Holding Company, LLC · 1 day ago

REMOTE Loss Mitigation FHA Claims Specialist

United States

Full-time

Remote

Entry Level

$23/hr - $27/hr

1+ years exp

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Responsibilities

Prepare and file all HUD claims timely and accurately according to investor/insurer/CMS guidelines and requirements.

Follow up semi-daily on all outstanding claim proceeds.

Perform a loan level reconciliation for all final claim proceeds between the amount claimed, the amount paid, and the outstanding loan indebtedness including all escrow and corporate advances. Correct error files when identified by cancelling claim and/or processing a refund request to HUD.

Provide posting instructions for all claim proceeds within 24 hours of the receipt of the claim proceeds.

Review, follow-up and ensure the timely and accurate completion of all regular scheduled steps.

Input the completion date on the date the action occurs.

Obtain approval, and modify the scheduled date to a date in the future when a step in the process cannot be completed.

Perform routine follow-up on a daily basis.

Keep Supervisor informed of all trends and problems including, but not limited, claim denials/curtailments, processing delays, etc.

Document all servicing, action taken, delays, follow-up, and phone conversations in the system notes

Ensure all claim documents are imaged timely.

Maintain and controls the HUD audit file.

Perform other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

FHA claims experienceMortgage servicing defaultLoss mitigation processLoan evaluationTime management skills

Required

High School Diploma or equivalent work experience; some college preferred.

Understanding the loss mitigation and claims process

Excellent written and oral communication, organizational and time management skills. Ability to communicate effectively with all levels both internally and externally

Strong attention to detail and ability to problem solve.

Strong interpersonal skills with a focus on teamwork and quality on loan evaluation.