GoGuardian · 16 hours ago
Director, Sales Operations
United States
Full-time
Remote
Director/Executive
$150K/yr - $200K/yr
10+ years exp
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Responsibilities
Drive core revenue operations processes: sales forecasting, headcount planning, pipeline management and reporting.
Improve process effectiveness within the Sales organization, executing against GoGuardian’s go-to-market strategy.
Design, implement, and manage forecasting, planning, and resource allocation processes. Establish high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the revenue organization.
Administer the commercial incentive compensation programs that provide market-competitive pay, reinforce sales organization strategy, and align with business and commercial objectives.
Sales capacity planning and territory design
Learn, align, and provide thought leadership on best-in-class practices in sales operations, key performance metrics, processes, and systems.
Manage and develop a Sales Operations team inclusive of Salesforce Administration, Forecasting, Commissions, and the Deal Desk.
Commercial advocate to articulate the value of Sales Operations, driving internal initiative and communication to support the sales organization, while also continuously improving today’s seller experience.
Develop an in-depth understanding of the marketing and sales process, function and technologies it touches.
Establish strong relationships and processes with teams in the Revenue organization (Sales, Marketing, Customer Success, and Operations) as well as Revenue partners (IT, Finance, HR, Product, etc).
Manage the Deal Desk including deal structuring, discount approval, purchase order, and booking.
Equip sales teams with metrics and insights to win: deliver data and analytics that improve productivity, pipeline management and conversion rates, with focus on optimization of high volume sales motions for incremental results.
Live and breathe acquisition: track performance, risk to target, and pockets of opportunity across multiple lines of business and in a dynamic and fast paced environment.
Support the building, maintenance, and monitoring of KPIs and metrics to measure the health and success of our Revenue business.
Perform ad-hoc and in-depth analyses and translate them into insights which can be interpreted and actioned by business executives and stakeholders including Board members.
Qualification
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Required
A proven experienced sales operations leader (10+ years SaaS), preferably in the K-12 and Higher Education space with experience selling into Education / Government organizations.
Culture and customer champion.
Experience working across sales, marketing and sales operations.
Seller-centric mindset and experience in providing ‘best in class’ support, SLAs and issue resolution.
Salesforce administrator or developer certifications.
Scale experience - have helped previous organizations grow in fast-moving environments.
Strong analytical skills with the ability to interpret data, analyze trends, and implement strategic solutions.
Expert in sales process optimization, sales forecasting, and sales performance management.
Strong background with Salesforce, Excel, data analytics, and sales & marketing software.
Strategic mindset with expertise in go-to-market strategies and enterprise sales to school districts or similar local government entities.
Proven track record of building operational rigor and structure that eliminates surprises and drives accountability.
Experience building strong teams, maintaining both an outcome/performance mindset and a customer first approach.
Strong and polished communicator with audiences at all levels of the organization.
Team-oriented collaborator and personable; strong ability to inspire direct and cross functional teams.
Highly successful in leading and developing high output teams.
Proficiency working with distributed teams and working across functional to drive Customer and Company success.
Actively build meaningful and trusting relationships with sellers and throughout the organization.
Collaborate and work cross-functionally to solve complex problems.
Preferred
Prior P&L or cost center responsibility is advantageous.
Previous B2B or B2B SaaS and enterprise software experience; Edtech sector a plus.
Benefits
Complete health insurance
401(k) matching
Bonuses
Employee stock option plan
Flexible time off
13 paid holidays
Paid parental leave
Wellness days
Paid year-end holiday break
Learning funds
Lifestyle funds
Online yoga & meditation classes
Fertility & adoption reimbursement
Giving funds with company match
Company
GoGuardian
GoGuardian is an edtech startup that makes subscription software for K-12 schools.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
$200MKey Investors
Tiger Global ManagementSumeru Equity PartnersTodd Mackey
2021-08-05Private Equity· $200M
2018-05-24Private Equity· undefined
2018-02-01Secondary Market· undefined
Leadership Team
Advait Shinde
CEO and Co-Founder
Rich Preece
CEO
Recent News
2024-11-02
2024-10-30
Company data provided by crunchbase
