SecureKloud Technologies · 1 day ago
Contact Center Solutions Architect/AWS - REMOTE US
United States
Contract
Remote
Senior Level, Lead/Staff
12+ years exp
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Hiring Manager
Senthil Babu R.
Insider Connection @SecureKloud Technologies
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Responsibilities
Minimum 12+ years of experience with contact center domain technologies and products
Minimum 5+ years of hands-on experience with AWS Connect, Lex, Lambda, Dynamo, S3, CloudWatch
Shall have hands-on knowledge including solution design and architecture for larger scale contact centers, in building complex contact flows that require in-depth and granular knowledge with Lambda and Lex
Minimum 5+ years of experience with Lex dealing various kinds of Bot implementation and build work
Shall have design knowledge on deployment pipeline
Shall have strong knowledge with AWS infra and overall what services are best to leverage, knows how to derive cost
Well versed with full stack development - node.js, python, java script Java Springboot, Deployment pipeline, Terraform
Should have migration knowledge to deploy applications/infra from on-prem to AWS Connect
Added advantage to have Genesys Engage Composer knowledge
Shall have knowledge to demonstrate deployment architecture, solution design for middleware systems and be able to review with architecture and security boards
Knowledge with Optimizing API performance, data masking and data streaming into Splunk
Should have knowledge with deployment pipeline and Terraform
Able to demonstrate integration architect with different platforms and best practices
Qualification
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Required
Minimum 12+ years of experience with contact center domain technologies and products
Minimum 5+ years of hands-on experience with AWS Connect, Lex, Lambda, Dynamo, S3, CloudWatch
Shall have hands-on knowledge including solution design and architecture for larger scale contact centers, in building complex contact flows that require in-depth and granular knowledge with Lambda and Lex
Minimum 5+ years of experience with Lex dealing various kinds of Bot implementation and build work
Shall have design knowledge on deployment pipeline
Shall have strong knowledge with AWS infra and overall what services are best to leverage, knows how to derive cost
Well versed with full stack development - node.js, python, java script Java Springboot, Deployment pipeline, Terraform
Should have migration knowledge to deploy applications/infra from on-prem to AWS Connect
Shall have knowledge to demonstrate deployment architecture, solution design for middleware systems and be able to review with architecture and security boards
Knowledge with Optimizing API performance, data masking and data streaming into Splunk
Should have knowledge with deployment pipeline and Terraform
Able to demonstrate integration architect with different platforms and best practices
Preferred
Added advantage to have Genesys Engage Composer knowledge
Company
SecureKloud Technologies
Being a cloud-native company, SecureKloud enables digital transformation for global enterprises to help you navigate the new world.
201-500 employees
H1B Sponsorship
SecureKloud Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (10)
2022 (22)
2021 (21)
Funding
Current Stage
Growth StageLeadership Team
Raj Srinivas
Chief Technology Officer
Satheesh Reddy
Director Of Sales And Business Development
Recent News
2024-05-21
Business Standard
2024-05-21
Company data provided by crunchbase
