31 applicants

Company

Planet Technologies · 16 hours ago

Senior IT Project Manager

Western US (MTN or PT) - Remote

Full-time

Remote

Senior Level, Lead/Staff

5+ years exp

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CRMEnterprise Software

No H1B

U.S. Citizen Only

Security Clearance Required

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Responsibilities

Own a critical piece of the customer experience and support the logistics to execute multiple technical projects concurrently and our support operations.

Partner with other members of our team to deliver cutting-edge solutions that solve business challenges for our customers.

Work with a variety of different customers each day making sure communications are flowing and expectations are understood.

Master our project management processes and tools to provide a consistent experience, deliver projects on-time, and within budget.

Identify opportunities to improve the speed, quality, efficiency, effectiveness, and customer experience of those processes.

Provide top-notch service on projects from start to finish, including creating budgets to implementing timelines, aligning stakeholders, testing ideas, executing, and measuring results.

Represent our company values and reputation each and every day.

Responsible for successful service delivery and contract execution for an Office 365 implementation (email, Teams, OneDrive, and SharePoint online migrations), Modern Endpoint Management and Organizational Change Management, Security and Compliance (AIP, DLP, MCAS) SOWs for various customers.

Leading a diverse IT project team comprised of engineers with expertise in different subject matter areas, architects, cloud strategists, and project managers from initiation to production implementation, tracking project details to ensure expected results are achieved.

Creating, managing, and controlling project schedules and all required activities to ensure alignment with multiple schedules and requirements across all workstreams.

Performing project risk management.

Develop project documentation such as Project Plan, implementation plans with milestones, weekly status reports, agendas, and meeting minutes paying attention to detail.

Maintain and manage Program Level budgets for various workstreams and across multiple SOWs for a single customer.

Regularly meet with internal and external stakeholders to gather, prioritize, and refine requirements to discuss ongoing work, discuss opportunities and address any challenges.

Prepare and present information related to project progress, vision, roadmap, status reports, and other topics to senior levels of leadership, taking into account the listeners and nature of the information being presented.

Review customer invoices and assist the accounting department as needed with related questions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IT project managementMicrosoft cloud technologiesOffice 365 implementationProject Management CertificationProcess improvementProject risk managementProject documentationStakeholder managementCustomer relationship buildingAgile methodologies

Required

5-7 years of project management experience preferably in IT

Demonstrable experience managing IT projects

Strong verbal and written communication skills

Ability to successfully deliver core and related technologies

Ability to proactively collaborate across internal and customer teams

Ability to lead technical teams on more complex projects

Ability to efficiently solve problems and support others in more complex environments

Consistently deliver complex projects successfully

Ability to quickly build effective relationships for project success

Candidates must be US Citizens as this work entails working with State and Local Government Agencies

Candidates must possess excellent communication skills and be able to correspond efficiently and effectively

Candidates must be able to work well with clients and team members

Candidates must understand that we are here to help our customers succeed and possess a positive ‘can-do’ attitude with a strong commitment to customer support