Maximus · 17 hours ago
Program Manager - Telehealth RN, (Remote)
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $160K/yr
5+ years exp
Maximize your interview chancesBusiness Process Automation (BPA)Consulting
No H1B
Security Clearance Required
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Responsibilities
Serve as the lead content knowledge expert concerning the review and research of provided clinical information.
Perform clinical case reviews and consultations
Provide direct supervision to assigned team of nursing and/or other clinical staff
Provide subject matter expertise related to medical necessity and level of care criteria and application thereof
Provides education and clinical training to staff in area of expertise
Performs other related duties as assigned.
Maintain clinical competency in accordance with licensure requirements
Supervision of the Clinical Team including but not limited to monitoring activities, schedules, productivity of nurses
Support development and implementation of training for nurse and non-nurse staff
Disseminate policy, protocol change, and ensure implementation across the teams
Lead regular team meetings and act as the point-person for the nurses
Collaborate with project management to monitor and ensure departmental performance and operational goals are met
Address identified opportunities to improve the project, i.e., quality implementation, and efficient processing of cases
Participate in the nurse team meetings on a rotational schedule to ensure contract compliance
Promote project image and goals through public speaking engagements and local professional presentations
Audit, review, and approve timesheets
Perform other duties as may be assigned by the Senior Program Manager
Comply and ensure program compliance with HIPAA privacy rules
Qualification
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Required
Current Registered Nurse (RN) license valid in the state of practice is required
Bachelor's degree and 5 years of experience or equivalent combination of education and experience required
Minimum of 5 years of clinical experience
Ability to obtain US Security Clearance
Bachelor's Degree in nursing from an accredited School of Nursing
Current licensure as a Registered Nurse with a minimum of 15 years’ telehealth experience.
Minimum of 5 years leadership or supervisory experience as an RN
Prior experience supporting a Call Center environment
Preferred
Master's Degree
Current BLS certification
Experience in customer service, performance evaluation, and process improvement
Experience in large volume staff training and coaching
Excellent written and oral communication skills
Strong interpersonal skills with the ability to build relationships at all levels
Proactive, self-starter with the ability to work well in a team environment
Detail-oriented with good organizational skills and capable of effectively prioritizing and multi-tasking
Experience working remotely and leading a remote team including using Microsoft Office Suite, Teams, Zoom, SharePoint, and other digital tools
Benefits
Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
1997-06-13IPO· undefined
Leadership Team
Bruce Caswell
President and Chief Executive Officer
Elisabeth Schmidt
Senior Vice President
Recent News
2024-10-29
Android Headlines
2024-06-04
2024-05-23
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