Atlas Technica · 1 day ago

Centralized Services Engineer

United States

Full-time

Remote

Mid Level

4+ years exp

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Responsibilities

Identify day to day manual tasks and find a way to automate those processes.

Design, implement, and support scalable multitenant solutions that serve both internal staff and external customers.

Work with a mixture of services, vendors, and applications.

Conduct research and development of new solutions.

Implement established solutions according to best practice/documentation.

Create documentation of the solutions.

Provide second-line support for these solutions (either directly to end users or to other Atlas Technica employees).

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Azure servicesMicrosoft/Office 365Active DirectoryPowerShellPythonMS SQLMySQLConnectwise ManageConnectwise ScreenConnectConnectwise CPQ/SellConnectwise BrightGaugeNinjaOneGDAPLighthouseREST API integrationTechnical documentationSoft skills

Required

4-year college degree in Computer Science, Computer Engineering, Information technology or related field and 4 years of experience in the IT industry with relevant technologies, or 8 years of overall IT experience and 2-4 years with relevant technologies

Azure services

Microsoft/Office 365

Active Directory

At least 2 years of experience at a Managed Services Provider

At least 2 years of experience with an automation language such as PowerShell or Python

At least 2 years of experience with MS SQL, MySQL or related relational databases

At least 1 year of experience working as an administrator in one or more of the following: Connectwise Manage, Connectwise ScreenConnect, Connectwise CPQ/Sell, Connectwise BrightGauge, NinjaOne

Exposure to/ability to support and manage GDAP and Lighthouse

Experience integrating solutions via REST API

Ability to communicate complex technical information to different audiences

Experience with writing technical documentation

Drive, willingness to learn, responsibility for one’s own work and the overall outcome