Stanford Health Care Tri-Valley · 3 days ago
Workday Senior Business Systems Analyst
Remote - USA
Full-time
Remote
Senior Level
$57.48/hr - $76.14/hr
5+ years exp
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Responsibilities
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Implement changes using documented procedures that are compliant with department’s policies and procedures
Work with and mentor junior staff members to document workflows
Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes
Perform a major role in complex software upgrade initiatives
Lead small to medium complexity new software installations and enhancement requests
Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables
Continually identify opportunities for functional and stability improvement in applications
Identify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutions
Anticipate and resolve system problems
Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences
Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records
Qualification
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Required
Bachelor's Degree BACHELOR'S DEGREE IN RELATED FIELD: COMPUTER SCIENCE, INFORMATION SYSTEMS OR A DIRECTLY RELATED FIELD OF ENGINEERING
Five or more years of progressively responsible and directly related work experience
Mid-level Microsoft Office skills
Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation
Ability to analyze highly complex systems and workflows
Ability to conceptualize, plan, organize, coordinate, and manage the work of a major program or function within the department
Ability to engage actively in complex discussions, often on challenging and/or controversial subjects
Ability to negotiate on behalf of others to achieve best outcomes for the department and the organization as a whole
Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manages/resolves disputes appropriately
Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
Ability to establish a set of tasks and activities associated with an intended outcome and timeline
Ability to take action consistent with available facts, constraints, and anticipated consequences
Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner
Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
Ability to develop new skills and teach others
Ability to collaborate and build consensus with stakeholders
Ability to understand and adhere to operational standards, policies, and procedures
Ability to identify risks and issues
Ability to develop solutions for new and unfamiliar challenges
Ability to analyze data, draw conclusions and interpret results
Knowledge of current issues and trends in health care and clinical operations in a health care system
Healthcare knowledge base that promotes a high level of credibility with organization end users and executives
Knowledge of core business and financial applications as well as other information systems and computer applications used in a health care setting
Understanding of Software Development Life Cycle (SDLC)
Knowledge of a variety of server operating systems, storage systems, databases, scripting languages, monitoring and job scheduling tools
Preferred
Certification in relevant applications
Prefer experience with 2 major implementations or upgrades
Company
Stanford Health Care Tri-Valley
STANFORD HEALTH CARE TRI-VALLEY Stanford Health Care Tri-Valley (formerly ValleyCare) provides high-quality care rooted in science and compassion to support the health and well-being of its community in the East Bay and beyond.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Reena Jadhav
Board Member, Chair Comp & Workforce
Company data provided by crunchbase
