60 applicants

Company

Kore.ai · 12 hours ago

Senior Sales Engineer

United States

Full-time

Remote

Senior Level

$130K/yr - $150K/yr

5+ years exp

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H1B Sponsor Likely

Hiring Manager

Candice B.

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Responsibilities

Articulate our unique value proposition and technology differentiation.

Demonstrate Kore.ai Platform features and pre-build Solution products.

Whiteboard the solution and review architecture, performance, and scalability requirements.

Collaborate with technical architects, data scientists and NLU analysts and prospective customers to explain how we deliver our solutions, products, and platform.

Facilitate and drive use case workshops with prospective customers.

Analyze conversational UX use cases for feasibility and value creation for the client.

Prepare a high-level estimate of effort involved and skills needed from a machine learning perspective for a specific customer engagement.

Work closely with product management to provide input and guidance for product roadmap and enhancements.

Work closely with the delivery teams to seamlessly transition from sales to delivery activities and ensure customer success.

Develop and maintain relationships with prospect and customer technical contacts.

Work closely with the Sales team as a technical resource & solutions consultant to pursue business opportunities.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client-facing experienceSales cycle participationTechnical acumenPythonJavaScriptContact center technologiesRPAProcess AutomationAI technologiesML technologiesNLU technologyProject ManagementCustomer presenceConsultant mindset

Required

Minimum 5 years of experience in a client-facing sales engineer/presales/solution architect technical role required.

Minimum 5 years of experience participating in the sales cycle at a technology company required.

Strong technical acumen & ability to learn new patterns, spaces and domains quickly required.

Ability to understand our client’s challenging business problems and frame up a crisp solution required.

Understanding of languages such as Python or JavaScript.

Excellent communication skills to articulate technical capabilities to business users and business requirements to technology team(s).

Project Management skills

Bachelor’s degree in Computer Science, Engineering, or a related quantitative field required.

Preferred

Previous experience in contact center technologies (CCAAS, IVR, ITR, Chatbots, Conversational AI).

Previous experience in RPA or Process Automation

Previous experience in AI or ML technologies preferably using LLM’s.

Confidence and strong presentation skills to drive large portions of long customer meetings.

Ability to weave in similar use cases and build a story around a solution description.

Strong customer presence, especially with senior client executives.

Approachable and someone who loves to work a room and build relationships.

A consultant mindset to identify and frame customer solutions.

Proven track record selling enterprise deals.

Exceptional listener.

A whatever it takes attitude, willing to put in the extra effort when needed.

Experience with NLU technology in the industry.

Strong verbal and written communication.

Strong analytical and problem-solving capabilities.

Highly organized, detail-oriented, and self-motivated.

Able to thrive in a high-growth, fast-paced environment.

Travel up to 50%-60%.

Company

Kore.ai

Glassdoor

3.6

Kore.ai offers AI-powered virtual assistants and applications for enhancing customer and employee experiences across various industries.

Founded in 2013

Orlando, Florida, USA

501-1,000 employees

https://kore.ai

H1B Sponsorship

Kore.ai has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (12)

2021 (2)