Flight Schedule Pro ยท 20 hours ago
Implementation Specialist
United States
Full-time
Remote
Entry Level
$60K/yr - $65K/yr
1+ years exp
Maximize your interview chancesComputerCustomer Service
No H1B
Insider Connection @Flight Schedule Pro
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Customize the product based on your assessment and the client's needs
Train the client's staff to use the software
Leverage industry best practices around change management
Own the Onboarding process from purchase to account activation
Be a knowledgeable advocate for all facets of the FSP product family
Deliver client presentations and training to small groups
Qualification
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Required
1-2 years of experience implementing operational efficiency / ERP software in a SaaS environment
Demonstrated project management / change management experience
Exemplary communication skills, both written and oral
Comfortable presenting on Zoom and in-person
A positive attitude and a desire to be part of a motivated group doing big things
Knowledge of the Aviation industry and terminology preferred
Exemplary writing skills and an interest in writing blog posts, forum responses, guidance docs, and other community- and knowledge-building contributions
Preferred
PMP Certification
Experience administering or managing Flight Schedule Pro or similar scheduling software
Experience using Advanced Reporting within Flight Schedule Pro
Basic knowledge of SQL functions
Familiarity with CRM and Project Management tools (HubSpot, Pendo, PlanHat, etc)
Benefits
Full benefits package (Medical, Dental, Vision, Short Term Disability, Life Insurance, 401k)
Equity Appreciation Plan
Flexible Paid Time Off Policy to promote a good work/life balance
7 Company Wide Paid Holidays + 2 Floating Holidays
2 Wellness Days
Employee Assistance Program
Professional Development Stipend including Flight Training reimbursement opportunity
$300 Home Office Stipend for new hires
Company
Flight Schedule Pro
Flight Schedule Pro is a platform for universities, flight schools and flying clubs.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Joe Docter
Chief Financial Officer
Company data provided by crunchbase
