Nityo Infotech ยท 18 hours ago
Service-Now Architect
Dallas, TX
Full-time
Remote
Senior Level
6+ years exp
Maximize your interview chancesConsultingInformation Technology
Hiring Manager
kartik johri
Insider Connection @Nityo Infotech
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Responsibilities
Distinguish ServiceNow roadmap for major ServiceNow modules (ITSM, CMDB, CSDM,) and integration framework
Define the architecture and roadmap of ServiceNow's CSDM/CMDB best practices to increase operations and business outcomes across the enterprise, allowing for greater visibility of the customer service impact with a better holistic view of the service operations.
Establish architecture standards, provide guidance, and conduct code/functional reviews to the project team on the technical design format and content.
Design, test, and implement solutions that fit the needs of the business.
Drive corporate alignment and architect Network/IT service mapping framework based on CMDB and CSDM industry-standards.
Participate as a member of an IT technical team.
Perform basic analysis of functional or service requirements.
Implement end-user or enterprise infrastructure or services as prepared by more senior engineers.
Provide end user and routine or basic support of enterprise platforms and services.
Monitor the environment and resolves issues utilizing available knowledge reference documentation.
Oversee production schedules and ensures production jobs complete successfully without issues. Ensures complete and timely hand-off of incidents to other support teams as appropriate. Assists with enterprise-wide system maintenance and change implementation.
Qualification
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Required
At least 7 years of Information Technology experience
At least 6+ years of experience in ServiceNow
Distinguish ServiceNow roadmap for major ServiceNow modules (ITSM, CMDB, CSDM,) and integration framework
Define the architecture and roadmap of ServiceNow's CSDM/CMDB best practices to increase operations and business outcomes across the enterprise, allowing for greater visibility of the customer service impact with a better holistic view of the service operations.
Establish architecture standards, provide guidance, and conduct code/functional reviews to the project team on the technical design format and content.
Design, test, and implement solutions that fit the needs of the business.
Drive corporate alignment and architect Network/IT service mapping framework based on CMDB and CSDM industry-standards.
Participate as a member of an IT technical team.
Perform basic analysis of functional or service requirements.
Implement end-user or enterprise infrastructure or services as prepared by more senior engineers.
Provide end user and routine or basic support of enterprise platforms and services.
Monitor the environment and resolves issues utilizing available knowledge reference documentation.
Oversee production schedules and ensures production jobs complete successfully without issues. Ensures complete and timely hand-off of incidents to other support teams as appropriate. Assists with enterprise-wide system maintenance and change implementation
Preferred
Experience in administering ServiceNow applications, including application design, source code You will provide your expert recommendations on proposed implementations, architect new ServiceNow service management systems and processes.
Work with application teams globally to ensure their data is accurate and is continuously being updated and/or maintained
ServiceNow working knowledge and experience in implementing ServiceNow solutions for: ITSM, CSM, CMDB, CSDM, Discovery, Integration Hub, portals & workflows
Strong capabilities to define the solution foundation and building blocks, conforming to ServiceNow standards and best practices, majorly in ITSM, CMDB, SAM/HAM and Service Catalog/Portal applications; based on Business need and translate into business, functional and technical requirements.
Ability to bring clarity to complex business problems and communicate concepts in a meaningful and concise way.
Company
Nityo Infotech
Nityo Infotech (Nityo) is a Global Technology Solutions and Services organisation.
10,001+ employees
H1B Sponsorship
Nityo Infotech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (3)
2021 (6)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Naveen Kumar
Chairman, Founder, and CEO
J
Jeetendra Kumar Ojha
Group President and Global Chief Operating Officer
Company data provided by crunchbase
