HHAeXchange · 11 hours ago

VP, Enablement

Washington, DC Metro

Full-time

Remote

Director/Executive

$190K/yr - $215K/yr

15+ years exp

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Responsibilities

Lead the enablement team to align with sales, success, and operational goals in partnership with executive leadership.

Develop an enablement strategy to support the sales and success teams in reaching revenue targets.

Develop an enablement strategy to support the operations teams in market and product knowledge.

Lead creation of playbooks, training programs and development tools for sales, success, and operations teams while maintaining and adapting content to the necessary audiences.

Oversee internal knowledge gathering and management, working closely with teams across the organization to gather and consolidate knowledge and enablement materials.

Maintain knowledge ,ongoing documentation, and governance, including ownership of knowledge tool strategy and execution of centralized knowledge center.

In partnership with product and revenue operations, ensure enablement resources align with all product updates and go to market strategies.

Create workflows for successful communication and change management strategies, partnering with the VP, Customer Experience.

Develop and deploy a performance dashboard, measuring sales readiness, certification rates, and employee performance to ensure programs are achieving desired outcomes.

Define measures of success across functional teams in partnership with department leads and executives.

Continuously evaluate and adjust programs based on business needs, feedback, and industry trends and drive business process improvement across the organization.

Partner with the VP, Customer Experience to ensure that content and resources are available to the enablement team.

Qualification

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SaaS enablementLeadership experienceValue-based sales strategiesProject managementCustomer-facing presence

Required

15+ years of experience in SaaS enablement, with 10+ years of experience in a leadership role

Proven experience in building an enablement function supporting both go-to-market and operational functions in a fast-paced organization.

Understanding of value-based sales strategies and ability to implement.

Track record of hiring, training, coaching, mentoring, and retaining high performing teams.

An engaging leader with an executive presence who sets and maintains high standards, leads by example, and holds themselves and their staff accountable in over-achieving KPI’s and providing an exceptional customer experience.

Strong project management acumen with the ability to drive operational excellence through partnership with cross-functional teams.

Excellent communication skills with ability to influence senior leadership and drive actions across multiple teams.

Strong customer-facing presence with the ability to interact with customers, vendors, and 3rd parties.