106 applicants

Company

NTT DATA · 19 hours ago

Intake Agent (Call Center)

Full-time

Remote

Entry Level

$18.23/hr - $18.23/hr

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Information ServicesInformation Technology

H1B Sponsor Likely

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Responsibilities

Training and working virtually- Working independently but be self-aware enough to know when to ask for help

Utilizing multiple software systems

Meeting or exceeding government mandated timelines

Complying with turnaround time, productivity and quality standards

Conveying resolution to beneficiary or provider via direct communication and professional correspondence

Acquiring and maintaining basic knowledge of relevant and changing Med D guidance

Be technically capable to understand trouble-shooting steps and be able to communicate the results to leaders or IT

Ability to effectively communicate verbally with members and prescribers while managing multiple software systems

Critical thinker/problem solver

Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment

Proficient in navigation of multiple computer applications

Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Prior authorizationsData entryCall Center experienceHealthcare customer serviceTechnical troubleshootingMultiple software systemsComputer navigationKeyboard proficiency

Required

1 Year Prior authorizations experience

3 Years data entry

2 Years Call Center-Healthcare customer service

High School Diploma/ GED

Ability to effectively communicate verbally with members and prescribers while managing multiple software systems

Critical thinker/problem solver

Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment

Proficient in navigation of multiple computer applications

Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors

Company

NTT DATA

Glassdoor

3.9

NTT DATA provides broad range of IT services and solutions, including consulting, systems integration, and IT outsourcing. It is a sub-organization of Nippon Telegraph and Telephone.

Founded in 1988

Koto, Tokyo, JPN

10,001+ employees

https://www.nttdata.com/jp/ja/

H1B Sponsorship

NTT DATA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (185)

2022 (731)

2021 (838)

2020 (1190)