Carrier · 1 day ago
Digital Systems Administrator, Remote
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EnergyHeating Ventilation and Air Conditioning (HVAC)
H1B Sponsor Likely
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Responsibilities
Contribute to system user satisfaction by promptly responding to emails, phone calls and other inquiries from sales team, dealers, and other system stakeholders.
All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups for various platforms.
User support tickets and issue resolution.
Identify and gather requirements from users and stakeholders.
Salesforce configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports.
Monitor user adoption.
User training and creating training materials.
Data and system validation to ensure seamless enhancement releases.
Qualification
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Required
High school diploma or GED.
6 months of Salesforce experience.
2+ years of experience with inside sales, sales support, technical support, training, or a sales analyst role.
Preferred
Bachelor’s degree.
Certified Salesforce Administrator.
User experience with JD Edwards, PowerBI and other Microsoft Applications.
Excellent time management, analytical, detail-oriented, and communication skills.
Some knowledge of the transportation industry.
Ability to communicate and resolve problems effectively.
A proactive attitude to platform enhancements.
A desire to implement best practice digital solutions.
Excellent relationship-building skills and ability to collaborate with stakeholders at all levels.
Gathering requirements and proposing technical solutions.
Experience implementing Salesforce configuration changes to include the following: Flow, fields, page layouts, record types, custom settings, dashboards and reports.
Company
Carrier
Carrier is the provider of intelligent climate and energy solutions.
H1B Sponsorship
Carrier has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (7)
2021 (9)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Recent News
2024-06-03
2024-04-25
Company data provided by crunchbase