Primerica · 15 hours ago

Associate Infrastructure Engineer - cloud

Duluth, GA

Full-time

Remote

Entry Level

$80K/yr - $90K/yr

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Responsibilities

Proactive Monitoring: Utilize cloud-native and third-party monitoring tools to maintain oversight of cloud infrastructure health, including resource utilization, system performance, and network latency.

Alert Management & Escalation: Configure, manage, and fine-tune alerting thresholds for various infrastructure components. Assess the severity of incidents and escalate issues as needed to ensure timely resolution.

Issue Detection & Analysis: Identify and analyze anomalies or emerging issues within the cloud environment to prevent potential outages or performance degradation.

Automated Remediation: Develop and deploy scripts or automated workflows to quickly remediate known infrastructure issues. Work towards reducing manual intervention and enhancing automated responses for common infrastructure problems.

Incident Response & Troubleshooting: Support incident response activities, working with senior engineers to troubleshoot and resolve infrastructure issues efficiently to minimize downtime.

Performance Optimization: Continuously analyze system performance data, identifying areas for optimization and implementing proactive measures to prevent bottlenecks and improve scalability.

Capacity Monitoring & Planning: Monitor infrastructure usage patterns, proactively identifying capacity constraints, and recommending solutions to maintain optimal performance and availability.

Collaborative Problem Solving: Work closely with cross-functional teams, including DevOps and application teams, to resolve issues, identify improvement areas, and implement solutions that enhance cloud reliability.

Documentation & Reporting: Document monitoring configurations, troubleshooting steps, and remediation processes. Generate regular reports on infrastructure performance, incidents, and resolution times for review and analysis.

Continuous Learning: Stay up to date with new tools, best practices, and emerging technologies in cloud monitoring, automated remediation, and performance management.

Qualification

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Cloud platformsMonitoring toolsScripting languagesAutomation