dentsu · 11 hours ago

Content Specialist

Texas, United States

Part-time

Remote

Mid Level

$14.75/hr - $15/hr

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Insider Connection @dentsu

Discover valuable connections within the company who might provide insights and potential referrals.
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Responsibilities

Review, monitor, moderate, and respond to comments posted to our clients’ social channels (Facebook, Instagram, etc.) on behalf of our clients using their unique brand voice.

Craft creative written content to encourage participation and increase engagement across our clients’ social channels.

Provide our clients’ audience with an excellent experience through the clients’ social channels.

Escalate issues, observations, opportunities, and insights through the relevant channels.

Understand our clients’ social media strategy, tone-of-voice, and brand guidelines, to communicate with their audience efficiently.

Ensure the online community's safety policies and brand guidelines are being followed by all members.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Social media moderationContent creationEnglish fluencyCustomer service skillsBrand voice adaptationSocial media platformsContent knowledgeFacebook account