PatientNow · 13 hours ago

UX Designer

United States

Full-time

Remote

Mid Level

4+ years exp

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AssociationHealth Care

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Responsibilities

Partner with product management in discovery and requirements gathering, to ensure solid understanding of user needs and opportunities to deliver easy-to-use capabilities

Translate product requirements, including epics, user stories, acceptance criteria, and/or low-fidelity mock-ups into high-fidelity prototypes

Incorporate customer feedback or other customer insights into design decisions

Ensure timely delivery of design prototypes aligned with quarterly planning cycles to ensure development stays on schedule as planned in roadmap

Partner with product management to present prototypes to technical teams and participate in refinement sessions to convey the scope of what needs to be built and the user experience desired

Where needed, conduct discovery independently through customer interviews or other feedback sessions on design concepts to ensure alignment with customer needs

Proactively identify challenges and recommend solutions to enhance overall user engagement and satisfaction

Collaborate with current design staff to create and maintain a design system roadmap, articulating plans to expand and improve the PatientNow design system over time

Maintain and organize design assets, including prototypes and other documentation for easy access and reference internally

As needed, partner with product management to present on design concepts to other internal stakeholders to help team members understand upcoming changes to our solutions and what the proposed user experience will be

Assist in creation of prototypes that demonstrate longer term innovation and product vision, in partnership with the Chief Product Officer, product management leadership, and product marketing leadership

Qualification

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Interaction DesignUser Experience (UX)FigmaMiroAgile PracticesPrototypingUser ResearchDesktop SolutionsWeb SolutionsMobile SolutionsIOS DevelopmentAndroid Development

Required

Bachelor's degree in interaction design or equivalent experience

Minimum of 4-5 years in a design or user experience (UX) capacity

Familiarity and experience with standard design, prototyping and user research tools, such as Figma, Miro

Basic understanding of Agile best practices and scrum ceremonies

Strong attention to detail and ability to self-organize

Exceptional communication skills, both verbal and written, with the ability to effectively present concepts around user experience and design to technical and non-technical audiences

Strong ability to build rapport with internal and external parties, including customers

Excellent problem-solving skills and ability to work effectively across departments

Experience working with desktop, web, and mobile solutions including iOS and Android apps

Ability to work in a fast-paced, deadline-driven environment

Comfortable working on a distributed team and collaborating remotely