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Company

Databricks · 15 hours ago

Delivery Solutions Architect

New York, United States

Full-time

Remote

Senior Level

$140K/yr - $247K/yr

7+ years exp

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AnalyticsArtificial Intelligence (AI)

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Engage with Solutions Architects to understand the full use case demand plan for prioritised customers

Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts

Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks

Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations

Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise

Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals

Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs

Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from ‘win’ to production, Enablement / user growth plan, Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision), Organic needs for current investment (e.g. cloud cost control, tuning & optimization), Executive and operational governance

Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AI experiencePythonSQLScalaSolution architectureTechnical project managementCustomer-facing experienceStakeholder managementBusiness analysisTechnical escalation resolutionOpen-ended discovery workshopsStrategic roadmapsQuota overachievement

Required

7+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers

Programming experience in Python, SQL or Scala

Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role

Understanding of solution architecture related distributed data systems

Understanding of how to attribute business value and outcomes to specific project deliverables

Technical program, or project management including account, stakeholder and resource management accountability

Experience resolving complex and important escalation with senior customer executives

Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects

Track record of overachievement against quota, Goals or similar objective targets

Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience

Can travel up to 30% when needed

Benefits

Annual performance bonus

Equity

Company

Databricks

Glassdoor

4.4

Databricks is an AI cloud data platform that interacts with corporate information stored in the public cloud.

Founded in 2013

San Francisco, California, USA

5,001-10,000 employees

https://www.databricks.com/

H1B Sponsorship

Databricks has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (177)

2022 (238)

2021 (193)

2020 (79)