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Company

Headspace · 3 days ago

Reporting Analyst

Remote - United States

Full-time

Remote

Entry, Mid Level

$58K/yr - $76K/yr

2+ years exp

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Responsibilities

Create custom reports and/or dashboards for internal and external business stakeholder use

Design and manage complex queries, dashboards for operational/performance reporting metrics and status reports based on departmental needs

Produce business analysis deliverables for projects such as: aggregated by-client member outcomes (e.g. depression & anxiety) & enhancing standardized client reports (e.g. quarterly reporting)

Monitor and report on Service Delivery function against Service Level Agreements (SLA’s); Performance Guarantees against Actuals

Identify business process bottlenecks and recommend process improvements

Understand system architecture of upstream and downstream impacts when implementing solutions

Create and maintain technical documentation and user-guides for end users

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data analysisExcelSQLBusiness operationsPower BITableauLookerRelational DatabasesGoogle SheetsCustomer service mindsetTechnical documentation

Required

2+ years of analytical, business operations, and/or statistical experience

Advanced knowledge of Excel and Google Sheets (vlookups, pivot tables, etc)

High proficiency in Microsoft applications (e.g. Excel advanced functions and Power BI), data analytic tools (e.g. Looker) and visualization tools (e.g. Tableau)

Customer Service driven mindset with strong relationship building skills

Ability to synthesize data into written narrative and communicate findings effectively; requires strong verbal and written communication skills

Experience making business recommendations and influencing stakeholders

Ability to multi-task and work on multiple projects at the same time

Ability to think out of the box and automate manual processes

Ability to work well with people from different disciplines with varying degrees of technical experience

Preferred

Strong knowledge and experience with Relational Databases & SQL

Bachelor’s degree in business, engineering, etc.

Experience with data QA and validation measures

Benefits

Comprehensive healthcare coverage

Monthly wellness stipend

Retirement savings match

Lifetime Headspace membership

Unlimited, free mental health coaching

Generous parental leave

Paid performance incentives

Company

Headspace

Glassdoor

3.2

Headspace specializes in providing mental healthcare, including coaching therapy and psychiatry, as well as meditation mindfulness tools.

Founded in 2010

Santa Monica, California, USA

501-1,000 employees

http://www.headspacehealth.com

H1B Sponsorship

Headspace has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (8)

2021 (3)

2020 (6)