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Company

Fairview Health Services · 13 hours ago

Cultural Broker - Mpls. Hispanic Latino Community - Mobile

St Paul, MN

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Attend monthly partnership and team meetings.

Co-navigate school, health, and other mainstream systems with clients to foster self-sufficiency and reduce stress.

Develop and implement an outreach program to seek out and work with referrals and socially isolated individuals and families.

With identified partner organizations, shape this position to meet the unique needs of the focus Hispanic/Latino community.

Responsible for data collection, evaluation, and proper reporting.

Conduct visits for occasional resource support.

Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.

Actively participates in creating and implementing improvements.

Patient Advocacy: Gathers information that reflects the patient's perspective; advocates and brings resolution to customer concerns; effective in mediating with third party payers on behalf of the patient.

Identifies problems; determines accuracy and relevance of information; utilizes appropriate tools and staff resources along with sound judgment to generate and evaluate alternatives, and to make recommendations.

Responsible to cover for other Cultural Brokers in the Hispanic/Latino Community, when necessary.

Responsible to perform work at multiple sites as needed.

Performs other responsibilities as needed/assigned.

Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.

Partners with patient care giver in care/decision making.

Communicates in a respective manner.

Ensures a safe, secure environment.

Individualizes plan of care to meet patient needs.

Modifies clinical interventions based on population served.

Provides patient education based on as assessment of learning needs of patient/care giver.

Fulfills all organizational requirements.

Completes all required learning relevant to the role.

Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.

Fosters a culture of improvement, efficiency and innovative thinking.

Performs other duties as assigned.

Qualification

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Hispanic/Latino community experienceCultural responsivenessSpanish fluencyEnglish fluencyBicultural community experienceAdministrative procedures knowledge

Required

5 years of experience working in the Hispanic/Latino community, preferably in some aspect of social service and health.

Understands Hispanic/Latino tradition and cultural practices.

Experience working in a bicultural community.

Language proficiency and fluency in Spanish and English. Must be able to read and write in both.

Must have access to reliable transportation to perform work at multiple sites.

Knowledge and application of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.

Ability to think creatively.