van den Boom & Associates LLC · 1 day ago
System Administrator Role
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Responsibilities
Responsible for the maintenance, configuration, and reliable operation of endpoints, network infrastructure, servers, general office infrastructure, and SaaS solutions under IT control.
Maintain software across the organization using MDM (Intune), manage upgrades gracefully, and patch as needed to address vulnerabilities as appropriate.
Create and maintain documentation for all internal IT procedures, policies, and environment. This role will be responsible for documenting procedures related to projects as well.
Ensure regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
Perform general network administration troubleshooting and maintenance for offices as needed.
Participate in an on-call rotation and work outside normal hours when required for maintenance and critical issues.
Collaborate with technical contacts from vendors and customers to resolve complex technical problems and escalate issues when necessary.
Conduct troubleshooting and support users both within offices and remotely located in the US and Philippines.
Design and implement an effective identity program that includes secure measures for authentication, IGA, and as much automation as possible for onboarding and offboarding users.
Assist with new employee and general IT training sessions as needed.
Assist in facilitating cybersecurity awareness and best practices training, including phishing campaigns for end users.
Qualification
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Required
Broad experience across multiple platforms
Understanding of best practices with regards to identity/access control, security, data governance, and general system administration
Responsible for the maintenance, configuration, and reliable operation of endpoints, network infrastructure, servers, general office infrastructure, and SaaS solutions under IT control
Maintain software across the organization using MDM (Intune), manage upgrades gracefully, and patch as needed to address vulnerabilities as appropriate
Create and maintain documentation for all internal IT procedures, policies, and environment
Ensure regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Perform general network administration troubleshooting and maintenance for offices as needed
Participate in an on-call rotation and work outside normal hours when required for maintenance and critical issues
Collaborate with technical contacts from vendors and customers to resolve complex technical problems and escalate issues when necessary
Conduct troubleshooting and support users both within offices and remotely located in the US and Philippines
Design and implement an effective identity program that includes secure measures for authentication, IGA, and as much automation as possible for onboarding and offboarding users
Assist with new employee and general IT training sessions as needed
Assist in facilitating cybersecurity awareness and best practices training, including phishing campaigns for end users
Preferred
Bachelor’s degree in computer science, information technology, or a related field
Proven experience in a network or systems administrator role, 7+ years minimum
Working knowledge of networking, including general routing, switching, and wireless management. Cisco (Meraki) experience preferred
General system administration experience, including configuration management, and exposure to managing resources within a cloud environment - AWS or Azure
Advanced knowledge of managing endpoints via MDM. Intune preferred
Experience with patching methodologies and experience working within a vulnerability management process to address low-impact and zero-day vulnerabilities as appropriate
Proficiency with Microsoft Office 365 suite including: Excel, Word, PowerPoint, Outlook, Teams, SharePoint, and OneDrive required
System administration and IT certifications in Microsoft, AWS, Azure, or other related areas are a plus
Exposure to general project management and best practices
Excellent proven problem-solving and troubleshooting skills
Exceptional customer service and ability to interact effectively at all levels
Ability to prioritize workload and manage multiple competing priorities
Excellent communication and writing skills required
Ability to work effectively both independently and in a team environment
Acute attention to detail
Company
van den Boom & Associates LLC
van den Boom & Associates is an accounting and finance services firm that specializes in supporting life science companies through part-time accounting and finance support and SOX implementations and compliance.
Funding
Current Stage
Growth StageRecent News
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