Sodexo · 14 hours ago

Human Resources Specialist - LOA

Birmingham, AL

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Act as a Subject Matter Expert on the Leave of Absence, Worker's Compensation and ADA processes, policies, procedures and manage leaves of absence of varying types.

Educate employees and managers on the LOA, Worker's Compensation and/or ADA interactive process and act as a primary contact to the employee and manager.

Communicate effectively with all levels of the organization and ensure management understanding the company's responsibilities during a person's absence or accommodation.

Responsible for developing, tracking and managing all documentation, notifications, correspondence, administration details, and maintaining detailed information as required in accordance with company process, policy and applicable Federal and State laws from start to finish of an employee leave of absence.

Communicate ideas and process improvements regarding current LOA policies and procedures.

Identify and address LOA-related questions, issues and concerns from internal Sodexo customers.

Diagnose LOA situations and determine when and how and to whom we escalate.

Manage multiple lines of contact channels and develop and maintain knowledge of HR systems, departments, policies, and processes to support customer service.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Leave of Absence expertiseWorker's Compensation knowledgeADA processes knowledgeHR experienceCustomer service skillsRelationship building