Ramp · 1 day ago
Manager, Commercial Account Manager
United States
Full-time
Remote
Mid, Senior Level
$187K/yr - $236K/yr
5+ years exp
Maximize your interview chancesFinanceFinancial Services
Insider Connection @Ramp
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Commercial Account Managers to drive efficient onboarding for new Ramp customers and manage ongoing customer relationships to expand revenue and product adoption
Hire and train new Commercial Account Managers on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays)
Oversee the daily activities and quota performance management of individual CAMs to ensure the team exceeds onboarding activation and expansion revenue goals while maintaining strong CSAT
Develop and execute career development and leadership plans for direct reports, inclusive of but not limited to daily 1:1 mentoring, coaching on sales skills, enhancing product knowledge, providing call feedback, and running enablement sessions
Identify best practices and help build a library of playbook resources for the Commercial Account Management team
Build and leverage Salesforce dashboards to monitor the success of our customers and the performance of the team
Report on team performance and forecast to senior leadership
Improve team output and efficiency over time by optimizing systems and processes
Represent the post-sales team cross-functionally with leaders of other departments
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Minimum of 2 years of quota-carrying sales or customer success experience as an individual contributor, with a proven, consistent track record exceeding goals
Minimum of 5 years of experience building and leading sales or customer success teams with a proven track record of exceeding goal
Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies
A passion and excitement for hiring, with a thoughtful approach to team planning and development
Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel)
Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills
Preferred
Cross and upsell experience is a plus
Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
Experience with financial services sales
Experience at a high-growth startup
Benefits
100% medical, dental & vision insurance coverage for you + Partially covered for your dependents + One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $5,000 per year)
WFH stipend to support your home office needs
Wellness stipend
Parental Leave
Relocation support for NY
Pet insurance
Company
Ramp
Ramp is a finance automation platform that helps businesses spend less time and money.
501-1,000 employees
H1B Sponsorship
Ramp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (9)
2022 (8)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$1.82BKey Investors
Founders FundGoldman SachsKeith Rabois
2024-04-17Series D· $150M
2023-08-23Series D· $300M
2022-03-21Series C· $200M
Leadership Team
Eric Glyman
Co-Founder, CEO
Gene Lee
Co-Founder
Recent News
2024-10-25
2024-10-24
2024-10-18
Company data provided by crunchbase
