Novulis Consulting · 12 hours ago

Delivery Executive/Leader

United States

Full-time

Remote

Director/Executive

15+ years exp

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ConsultingInformation Technology

U.S. Citizen Only

Hiring Manager

Senthil Mohan

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Responsibilities

Oversee the health of multiple Microsoft-focused delivery engagements, with a particular emphasis on Dynamics projects.

Regularly assess project metrics, identify potential risks, and implement corrective actions to ensure successful project delivery.

Serve as a primary escalation point for project managers and client stakeholders, proactively resolving any issues that may impact delivery outcomes.

Act as an executive sponsor for key Microsoft accounts, fostering strong client relationships and ensuring alignment with client expectations.

Lead regular executive review sessions, providing insights on project status, challenges, and strategic alignment.

Coach and mentor delivery teams, particularly on best practices in Microsoft project delivery, Dynamics solutions, and client engagement.

Encourage continuous improvement and innovation within the team, while supporting professional development and career growth for team members.

Collaborate with sales and account teams to provide expertise in Microsoft and Dynamics project delivery during pre-sales, including proposal development and client presentations.

Serve as a trusted advisor to clients, providing insights on Microsoft best practices, project risks, and mitigation strategies.

Assist in developing delivery strategies aligned with client needs and our organizational goals.

Contribute to the organization’s strategic vision for Microsoft projects, identifying opportunities to enhance service offerings and improve client satisfaction.

Collaborate with leadership to develop scalable delivery frameworks and methodologies specific to Microsoft and Dynamics solutions.

Act as a thought leader within the organization, staying current on industry trends and contributing to innovation initiatives.

Qualification

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Dynamics solutionsConsulting management experienceProject management methodologiesCRM/ERP experiencePre-sales support

Required

15+ years in consulting services with a proven track record in delivery leadership, client management, and driving successful outcomes across complex, multi-project engagements.

In-depth understanding of project management methodologies, including Agile, Waterfall, and Hybrid approaches.

Demonstrated ability to lead large, cross-functional teams, with strong mentoring and coaching skills that drive performance and professional growth.

Exceptional communication and interpersonal abilities, skilled at engaging and influencing senior executives and key stakeholders, especially in high-stakes environments.

Knowledge of ERP/CRM solutions with specific experience in delivering Microsoft Dynamics projects considered a strong asset.

Hands-on experience in pre-sales support, including solution development, proposal writing, and client presentations, with a strategic approach to aligning client needs with delivery frameworks. Experience & understanding of agreements and contracts.

Advanced problem-solving skills, with a proactive and analytical approach to identifying risks and implementing mitigation strategies.

Ability to guide teams through complex challenges.

Highly adept at managing multiple engagements across a diverse client portfolio, with the agility to pivot and prioritize based on client and business needs.