SCA Health · 13 hours ago

Associate Accounts Receivable Representative

United States

Full-time

Remote

Entry Level

$21/hr - $23/hr

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Responsibilities

Ensure payments by primary and secondary payers and/or self-pay patients are accurate

Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting

Accurate and timely follow up and resolution for all accounts receivable.

Meeting and maintaining cash collection metrics and goals

Effectively and independently handles second level reimbursement issues, contracted and non-contracted denials for serviced before and after procedures

This is a fast-paced environment, which requires attention to detail, accountability, teamwork, and professional behavior and a focus that extends to patients, clients and other departments.

Works closely with payer provider relations representatives

Contacting insurance companies by email and/or phone to collect payments

Handles contracted and non-contracted; HMO, PPO, EPO, POS, Worker’s Com., self-pay and third-party reimbursement issues.

Works all denials and corrected claims collaborating with the biller and/or Business Office Manager, insurance payers and/or patients on past due accounts

Primary functions are credit balance management, patient balance resolution and non-patient (insurance) resolution

Work closely with insurance companies and third-party payers to collect revenue for surgical services performed.

This role is primarily focused on collecting payments from insurance companies as opposed from collecting from self-payers/individuals.

Additional duties as assigned

Qualification

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DenialsAppeals experienceEOB familiarityHealthcare experiencePatient account follow upGED