Practice Supervisor-PACC GI Internal Medicine Practice-Mount Sinai Union Square-Full Time, 11am to 7pm, Weekend Coverage when Necessary @ Mount Sinai Health System | Jobright.ai
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Practice Supervisor-PACC GI Internal Medicine Practice-Mount Sinai Union Square-Full Time, 11am to 7pm, Weekend Coverage when Necessary jobs in New York, NY
37 applicants
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Mount Sinai Health System · 3 days ago

Practice Supervisor-PACC GI Internal Medicine Practice-Mount Sinai Union Square-Full Time, 11am to 7pm, Weekend Coverage when Necessary

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Responsibilities

Monitors and assist staff with their day to day activities including clinic and physician scheduling, call volumes and surge treads, along with strict adherences to department service standards.
Review staff appointment scheduling for accuracy and completeness to maintain the highest levels of right appointment at the right time with the right physician. When needed, communication with the Administrator or members of the Medical Team to handle any scheduling decisions.
Assists the in the preparation of daily, monthly and year end reporting.
Assists in creating training materials and scheduling guidelines, along with continued training of staff with scheduling appointments.
Maintains high quality levels of customer service and data integrity in the management of patient calls monitoring performance using the Automated Call Distribution and Par8to referral database standardized reports and working with staff to ensure understanding of software procedures.
Provides next level of guidance and assistance with escalated MyChart calls.
Ensures appropriate reimbursement for services. Plans and organizes orientation and in-service training for staff members on insurance verification and co-pay collection procedures.

Qualification

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Supervisory ExperienceHealthcare ExperienceSchedulingTraining DevelopmentData IntegrityInsurance VerificationCo-Pay Collection

Required

Bachelors degree or equivalent relevant experience required

Preferred

Previous experience in a customer service role
Previous experience in a supervisory role
Previous experience in a healthcare setting

Company

Mount Sinai Health System

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Mount Sinai Health System delivers integrated medical care, research, and medical education through its network.

Funding

Current Stage
Late Stage
Total Funding
$41.9M
Key Investors
National Institutes of HealthHearst Health Prize.Multiple Myeloma Research Foundation
2024-11-11Grant· $7M
2024-06-06Grant· $0.1M
2023-11-02Grant· $7M

Leadership Team

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Vincent Tammaro
Executive Vice President and Chief Financial Officer
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Beth Oliver
Senior Vice President and Chief Nursing Executive
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