29 applicants

Company

Lone Rock Point · 15 hours ago

User Experience Analyst

United States

Full-time

Remote

Entry Level

2+ years exp

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No H1B

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Responsibilities

Collaborate on user experience planning

Consult with clients and a range of team members

Lead meetings with clients to understand requirements

Identify capabilities/services for end users

Research and identifying existing content and missing content to support the system development

Create/design wireframes, process flows, user personas, and journey maps

Use storyboarding, task analysis, and user research tasks to capture and develop user requirements

Conduct user research activities such as usability testing and surveys

Follow up on any submissions from user research activities

Assist with IT capabilities and support for meetings

Provide overview presentations and Q&A talks for various client teams

Working knowledge of accessibility requirements is a plus

Develop custom solutions using the WordPress framework

Oversee and execute the implementation of new feature requests

Advise on and support WordPress best practices

Work with Project Managers to help understand the technical aspects of the work and to help estimate effort

Review code and pull requests from other developers

Set up code repositories and remote development installations

Continuous integration and automated deployment pipelines

Coordinate releases with partner IT groups

Help other developers and asking for help from other developers

Qualification

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User Experience DesignUser ResearchWireframingUsability TestingCustomer ExperienceO365Power AppsFlowVisual CommunicationProject ManagementSoftware Project Management

Required

Trained in Customer Experience fundamentals

2+ years of experience with O365 fundamentals including SPO, Power Apps and Flow

A portfolio demonstrating your ability to research and design is required including: Experience and examples of authored knowledge base articles, Experience and examples of customer journey maps, Experience and examples of conducting usability tests, card sorts, field studies, survey analysis, and journey map analysis, Experience and examples of ability to create wireframes, Experience with user interface design patterns and best practice

Strong conceptualization ability, strong visual communication ability, drawing skills required including: Creating executive level briefings and project milestone briefings, Ability to listen to customers and understand/gather requirements

Strong written and verbal communication skills

Understanding of common software project management, technology products and stacks, as well as development practices

Attention to Detail - You must be naturally precise, and you must take genuine, personal pride in being meticulous about your craft

Project Management communication - will communicate clearly to Project Managers

Collaboration - You enjoy working with others in an environment that balances team-wide communication with independent work

Communication - Our operational style emphasizes flexibility and encourages autonomy. As a result, uncommonly good common sense, and exceptional communication skills are indispensable for every team member

Time Management - The proven ability to manage your time sensibly and proportionately with project priorities is critical