Be an early applicantLess than 25 applicants

Company

Microsoft · 18 hours ago

Senior Director, Customer Marketing Transformation,

Redmond, WA

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

$154K/yr - $273K/yr

7+ years exp

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Data ManagementDeveloper Tools

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Lead, coach, and develop a team of high-performing marketers who are passionate about our customers.

Develop and execute content strategies that nurture, inspire, and retain post purchase customers' needs.

Compile and evaluate market intelligence, customer feedback, and analysis to identify opportunities and define strategies for enhancing customer experience and driving revenue across our customer base.

Leverage data and insights to optimize relationship marketing efforts in support of our customer solution areas.

Refine complex information and data into compelling insights to advance relationship marketing tactics.

Define and run the future state of post purchase customer relationship marketing.

Drive agility, efficiency, and creative problem solving to complement the pace of the technology industry and the changing needs of our customers.

Create and maintain with teams across product, engineering, operations, and data analytics to understand our customers and build impactful programs that transform that understanding into action across product and operations teams.

Other + Embody our culture and values.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Integrated MarketingLifecycle Marketing StrategiesPeople ManagementDigital MarketingMarketing StrategyCampaign ManagementEvent ManagementBusiness PlanningMarketing OperationsCollaboration SkillsStrategic Thinking

Required

Bachelor's Degree in Business, Marketing, Communications, Public Relations, or related field AND 7+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience.

7+ years direct people management experience.

7+ years experience designing and executing lifecycle marketing strategies to engage customers, working across multiple commercial product portfolios post purchase.

Preferred

Bachelor's Degree in Business, Marketing, Communications, Public Relations, or related field AND 9+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR Master's Degree in Business, Marketing, Communications, Public Relations, or related field AND 4+ years integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related experience OR equivalent experience.

9+ years people management and team building skills, with a commitment to fostering diversity and inclusion.

Natural leader with the ability to educate and influence with high levels of ambiguity and tight deadlines.

Proven ability to think strategically and creatively, while maintaining great attention to detail.

Communication and collaboration skills with the ability to influence across multiple levels of the organization and diverse range of partners.

Results-focused with a deep sense of accountability and experience driving large projects from start to finish.

Natural leader with the ability to educate and influence with high levels of ambiguity and tight deadlines.

Proven ability to think strategically and creatively, while maintaining great attention to detail.

Strategic mindset including interpreting data to inform strategy and execution.

Company

Microsoft

Glassdoor

4.3

Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.

Founded in 1975

Redmond, Washington, USA

10,001+ employees

https://www.microsoft.com

H1B Sponsorship

Microsoft has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (5862)

2022 (11005)

2021 (8174)

2020 (6856)