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Company

Peraton · 14 hours ago

Unified Communications Engineer

United States

Full-time

Remote

Entry Level

$30K/yr - $48K/yr

2+ years exp

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Information TechnologyRobotics

Actively Hiring

No H1B

U.S. Citizen Only

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Responsibilities

Work with the system engineering team and various stakeholders to elicit customer requirements and document functional and system requirements

Help define and communicate architectural guidelines for unified communications systems architecture and design

Design unified communications solutions using industry standard design patterns and best practices to improve maintainability, flexibility, performance, security, and availability

Design system integration plans to include system descriptions and topology diagrams

Write implementation plans and briefing these plans to stakeholders and reviewers

Develop and document test plans to ensure a low-risk implementation of converged unified communication systems

Research, evaluate, and recommend tools and technologies to support an integrated unified communications environment

Develop and document maintenance plans that provide operational resources the ability to monitor system performance, manage the unified communications systems, and respond to user requests

Communicate with customer status of environment, address any concerns, receive direction, and make recommendations for the betterment of the unified communications system

Transition standalone video teleconferencing (VTC) systems using Integrated Services Digital Network (ISDN) telecommunications to converged Enterprise IP VTC

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Unified Communications infrastructureVoice Over IP (VoIP)Video Teleconferencing Systems (VTC)Cisco network environmentMicrosoft Teams integrationCloud based unified communicationsLegacy PBX transitionSession Border ControllersITIL Foundations certificationCisco CCNA-VoiceProblem analysis skillsMultitasking ability

Required

Associate degree and 2 years' experience or HS diploma/equivalent and 4 years' experience

U.S. Citizenship required; Must have the ability to obtain a DHS Entrance on Duty (EOD) clearance

Experience with unified communications infrastructure

Knowledge of Voice Over IP (VoIP), Video Teleconferencing Systems (VTC), Call Centers, and integration of collaboration systems into Microsoft Teams

Knowledge of cloud based unified communications and systems

Knowledge of transitioning legacy PBX voice solution to converged Enterprise VoIP

ITIL Foundations certification within 30 days of hiring

Preferred

Knowledge of Session Border Controllers to integrate legacy voice services with MS Teams.

Knowledge of STIG remediation and compliance to include patching.

Experience in a Cisco network environment to include knowledge of routing, switching, and firewalls to allow collaboration IP addresses and communication protocols while maintaining network security.

Cisco CCNA-Voice and or associated Cisco certifications

Effective Communication skills - verbal and written

Problem analysis and problem solving skills

Attention to detail and accuracy

Ability to multitask in a stressful environment